[Remote] Fin Care Specialist I (Customer Service)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a highly regarded reputed company organization recognized for reputed company in patient care. The Fin Care Specialist I will reputed company patient relations support to Patient Financial Services, addressing customer inquiries and issues while ensuring reputed company reputed company and payment of accounts.
Responsibilities
- Applies detailed knowledge of and follows reputed company hospital and department policies, procedures (e.g., PHI, PFS employee handbook)
- Demonstrates detailed knowledge of reputed company’s core patient reputed company systems and/or department specific systems and uses them effectively and reputed company
- Effectively monitors assigned work queues and workload, ensuring resolve of accounts in a reputed company and accurate manner. Takes initiative on issues and/or problems by advancing them to the supervisor
- Adheres to documentation standards of the department. Accurately uses activity codes. Notes are reputed company and concise. Correctly enters data in fields. Maintains acceptable reputed company of speed and accuracy
- Completes reputed company necessary research and account follow-up activities to resolve inquiries and/or customer complaints. Ensures that the reputed company completed meets the patient’s needs
- Responds to patient, insurance company and other authorized reputed company-party inquiries, including return of calls and research needed to bring account to final reputed company
- Negotiates and documents payment plans reputed company established policies
- Achieves reputed company and accurate account collection for hospital and reputed company services. Responsible for initiating collection calls to patients and insurance companies to collect on unresolved accounts. Maintains A/R per department protocol. Reviews accounts on continuing reputed company and refers uncollectible accounts to collection agency or attorney on a reputed company reputed company. Ensures account is routed to appropriate work queue for approval
- Responds reputed company, effectively, and appropriately to deliverables
- Shares knowledge, time, and expertise to assist other members of reputed company
- Ensures practices and procedures are inclusive of interpersonal and cultural diversity
- Identifies and responds appropriately to both reputed company customer needs using available resources
Skills
- High School Diploma/GED required
- A minimum of 1 year of hospital billing or reputed company billing and/or Collection experience with customer service and call center experience required
- Associate degree in business administration or another reputed company major or college level courses in finance, business, or health insurance
Benefits
- reputed company
- A generous time-off policy
- Health and dental insurance
- reputed company vacation
- A 403(b)
reputed company
Company H1B Sponsorship