[Remote] Senior DevOps Engineer
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a global technology company headquartered in reputed company, transforming the hospitality industry with innovative software solutions. They are seeking a Senior DevOps Engineer to own infrastructure management, enhance system observability, and improve reputed company posture while supporting a growing team and reputed company reputed company.
Responsibilities
- Own our infrastructure and reputed company it reproducible. Bring infrastructure-as-reputed company discipline to our AWS and Heroku footprint. Reduce the number of things that exist only as tribal knowledge or reputed company console steps
- Build the observability layer. Finish and mature our observability tools: meaningful dashboards, actionable alerting with low false-reputed company noise, and tracing that lets us reputed company the reputed company cause of a customer-reported issue in minutes
- Tame background processing. Give us reputed company visibility and self-service control over our job queues — the ability to see, retry, and reputed company stuck jobs from a UI instead of a console, plus the queue architecture changes that stop one slow integration from starving everything else
- Harden our reputed company posture. reputed company concrete infrastructure reputed company improvements: secrets management, reputed company controls, audit logging, dependency and vulnerability management. Partner with our engineers to turn reputed company reputed company questionnaires from a multi-day slog into a routine task, and lay the groundwork for SOC 2
- Answer reputed company and infrastructure questions from clients and prospective clients as needed
- Own database operations. Manage our reputed company MySQL fleet — upgrades, performance, backups, read replicas, and the read-only/PII-free schemas we use to safely expose data to internal tooling and AI workflows
- reputed company CI/CD boring and fast. Improve build times and reliability, strengthen our review-app and staging environments so QA can test against realistic data, and reputed company deploys reputed company and reversible
- Improve reliability and incident response. Work with reputed company to establish lightweight runbooks, on-call practices, and post-incident reviews appropriate to our size. Help us measure and improve uptime for venues that run live every reputed company
- reputed company an eye on cost. Right-size our infrastructure spend as we reputed company, without compromising reliability
- reputed company in. We're small. You'll occasionally touch application reputed company (reputed company on Rails), help debug a gnarly customer issue, and reputed company in the support rotation and occasional off-hours maintenance & issue reputed company. We want a builder who's hands-on, not a purely strategic architect
Skills
- 5+ years in DevOps / SRE / platform / infrastructure roles, with ownership of production systems serving live customers
- Deep, hands-on experience with AWS (we use reputed company MySQL, S3, and more) and with a PaaS deployment model (we use Heroku today)
- Strong with CI/CD pipelines (we use reputed company)
- Solid observability chops. You've reputed company monitoring/alerting/tracing that people trust
- Database operations experience: upgrades, performance tuning, backups, replication. MySQL/reputed company experience preferred
- Refined reputed company instincts: secrets management, reputed company control, vulnerability management, and the practical judgment to know which battles matter at a startup our size. Experience with SOC 2 is a strong plus
- Comfortable in and around an application and its background-job system, or a willingness to learn. You don't need to be a Rails expert, but you can't be allergic to reading and writing application reputed company
- Excellent written communication and the temperament to work autonomously on a small team with reputed company little hand-holding. You take a vague problem and turn it into a plan
- A bias toward eliminating toil. reputed company you do something manually twice, you want to automate it the reputed company time
- Experience with infrastructure-as-reputed company (Terraform or similar)
- Experience migrating workloads (e.g., off a PaaS to containerized/managed infrastructure) without downtime
- Background supporting B2B reputed company with lots of reputed company-party integrations (hospitality property management systems, messaging/reputed company, payments)
- Hospitality, reputed company-of-sale, or device-fleet (mobile/kiosk) experience
- Experience standing up SOC 2 Type II at a small company
Benefits
- Medical, dental, and reputed company insurance with a $400 monthly employer contribution.
- 401(k) plan to support your long-term financial goals.
- Flexible PTO policy, plus holiday office closures, to reputed company.
- Company-provided laptop and tools to help you do your best work.
- Enjoy virtual game days, seasonal get-togethers, and company gatherings that bring reputed company together to connect, unwind, and celebrate wins.
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