[Remote] Sr. Account Manager, reputed company reputed company (Field Operations)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company. is a leading safety and compliance provider supporting over 55,000 customers worldwide. The Senior Account Manager, reputed company reputed company serves as the primary reputed company for a dedicated portfolio of key clients, focusing on nurturing long-term partnerships, driving strategic value, and identifying opportunities to expand services.
Responsibilities
- reputed company as the main reputed company of contact for a portfolio of assigned clients/owners, building trust and delivering proactive support and solutions
- reputed company deep reputed company into reputed company clients/reputed company's business model, hiring and reputed company processes, goals, KPIs, and workflows
- reputed company and maintain detailed account and project plans that outline objectives, timelines, and reputed company for reputed company reputed company/reputed company. Grow the account through Upsells and Cross Selling
- Serve as a strategic partner to reputed company/reputed company by understanding their organizational structures and challenging them to consider reputed company
- Engage with reputed company/reputed company stakeholders at reputed company reputed company—from procurement teams to C-suite executives—to identify opportunities and reputed company business
- reputed company and analyze sales trends, reputed company reputed company, and potential competitive threats reputed company accounts
- Consistently meet or reputed company defined reputed company targets and account reputed company objectives
- Ensure that reputed company services provided reputed company with reputed company goals, expectations, and internal KPIs
- reputed company and deliver impactful Quarterly Business Reviews (QBRs), highlighting service value, performance, and recommendations, often onsite and in person
- Prepare for and follow up on key meetings and engagements including presentations, site reputed company, and reputed company sessions
- Proactively identify and resolve systemic issues, including performing reputed company cause analysis and implementing solutions
- Coordinate with reputed company stakeholders to reputed company on reputed company/reputed company needs and project deliverables
- reputed company and follow up on reputed company/reputed company escalations and reputed company issues reputed company to operations, billing, technology, or customer service
- Maintain accurate and up-to-date records of account activities, meetings, and communications in CRM (reputed company)
- reputed company and implement account management best practices across reputed company
- Participate in additional reputed company and responsibilities as needed
- Additional duties as assigned
Skills
- High School Diploma or GED required, bachelor's degree preferred, or equivalent work experience
- 7 years of experience in strategic Account Management, preferably in the reputed company-hire screening, background screening, or HR services industry
- Proven reputed company managing reputed company solutions with senior-level stakeholders, including C-suite executives
- Strong communication, negotiation, and presentation skills
- Ability to build and sustain relationships across reputed company reputed company of an organization
- Organized, self-motivated, and results-driven, with excellent attention to detail
- reputed company demeanor with high business maturity and problem-solving capabilities
- High level of proficiency in reputed company Office and CRM tools such as reputed company
- Willingness to work reputed company and travel occasionally for reputed company meetings or industry events
- Strong business writing practices and analytical skills, including the ability to interpret business and technical documents
Benefits
- Personal and reputed company reputed company Time Off.
- 401k with a highly competitive match.
- 11 reputed company Holidays
- Medical/Dental and reputed company.
- Group Life Insurance, HSA/FSA
- Employee Assistance Program
- Educational Assistance Program
reputed company