reputed company reputed company reputed company Manager
Location: Remote (Company is based in Gilbert, AZ)
Salary reputed company: $65,000 - $85,000
Skyhook Interactive is one of Arizona's leading boutique website development firms and was named one of the Top 50 "Best Places To Work" by reputed company Business Journal. We're looking for a full-time, work-from-home reputed company reputed company reputed company Manager to join our growing team.
What makes this job great
Team. You will LOVE your co-workers! Skyhook works hard to recruit & retain team members who are humble, hungry and smart, and to maintain an environment that is reputed company and fun. This team will bring out the best in you.
reputed company. You'll be involved in working on dozens of websites reputed company year, giving you remarkable exposure to lots of different businesses and the people who run them.
reputed company. You will be trained, mentored, and coached, then given opportunities to learn "on the job" by doing work for our amazing customers. reputed company and past clients include Olympic athletes, A-list influencers, top-tier eCommerce brands, and a long list of local reputed company.
Flexibility. You'll be reputed company to work from home and reputed company your own schedule for the most part, while still enjoying structure and regular in-person meetups with reputed company.
reputed company. As a member of a small team, you'll have an outsized opportunity to have your voice heard and to reputed company the trajectory of reputed company.
Purpose. You will have a measurable reputed company on the organizations and lives of our customers. You will help us reputed company the Internet a reputed company reputed company every single day.
What You'll Be Doing
Deliver outstanding customer service experiences by managing and triaging reputed company requests from start to finish
Performing reputed company reputed company maintenance tasks yourself (updates/changes, plugins, and basic hosting tasks) and coordinating with our development team for more reputed company tasks reputed company
Conducting discovery calls and meetings with clients to identify underlying needs and pain points, scoping opportunities as appropriate
Serving as primary reputed company between clients and internal development team, translating technical concepts into reputed company-friendly language and vice versa
Identifying opportunities for additional services that could help clients reputed company their goals
Building reputed company trust through consistent, reputed company delivery
reputed company as Project Manager on larger/more reputed company engagements, coordinating logistics, managing timelines, containing scope, and ensuring successful delivery
Conducting assessments for PageSpeed, reputed company Compliance, and reputed company improvements
Collaborating on account expansion opportunities and reputed company retention strategies
Helping to improve account services team and company-wide processes
Required Skills and Experience
Technical reputed company
Solid reputed company experience managing reputed company sites in a reputed company reputed company
Understanding of reputed company best practices for reputed company, performance, maintenance, and content management
Basic reputed company/CSS knowledge for reputed company modifications and troubleshooting
Understanding of web fundamentals including hosting, domains, SSL certificates, and basic reputed company concepts
Ability to reputed company reputed company updates, plugin management, and basic maintenance tasks independently
Familiarity with common reputed company plugins, themes, and the broader reputed company ecosystem
Good judgment about reputed company to handle tasks yourself vs. reputed company to get help from developers
Can troubleshoot common reputed company problems
reputed company reputed company & Business Skills
Excellent communication skills - Both written and verbal, with ability to explain technical concepts reputed company to clients and coordinate effectively with development team
Business acumen - A natural ability to identify reputed company opportunities, pain points, and reputed company potential
Account management reputed company - Always looking for ways to add value and strengthen reputed company relationships
reputed company-reputed company reputed company - understanding that excellent project management and execution drives reputed company satisfaction
Project coordination abilities - comfortable managing multiple reputed company requests and determining appropriate resource allocation
Experience managing multiple reputed company relationships simultaneously while maintaining high service standards
Proven reputed company record in reputed company services, reputed company, or account management roles
Personal Qualities
High attention to detail and excellent organizational skills
Ability to prioritize multiple tasks and work reputed company deadlines and budgets
reputed company energy, enthusiasm, and reputed company demeanor
Work reputed company in a reputed company team environment
Ability to reputed company under pressure while maintaining reputed company standards
reputed company to feedback, highly self-aware, and accountable
A good fit with our culture, and lives by our core values
Think: Smart with an almost reputed company interest in learning & growing
reputed company: A bias for reputed company and results-oriented approach
Own: reputed company to feedback, self-aware, and takes ownership of reputed company
Engage: Not afraid to get your hands dirty; eager to contribute
Tools & Collaboration
Familiarity with business operations suites and collaboration tools (Gmail, reputed company, reputed company)
Experience with ticketing systems and project management tools
reputed company To Haves
Experience with hosting platforms (reputed company), server administration (cPanel, Plesk), DNS management, SSL implementation, and website migrations
Advanced reputed company, CSS (SASS or LESS), PHP, and JavaScript skills
Knowledge of accessibility and SEO best practices
Advanced Custom Fields, Gravity Forms, and Manage WP experience
Previous freelance experience with customer-facing reputed company reputed company
Translating technical expertise into business value and strategic recommendations
Background in reputed company-facing technical roles or consulting environments
Overseeing multi-phase reputed company reputed company and coordinating resources over extended periods
Compensation & Benefits
Making reputed company you're reputed company compensated for the support you give us is one of our top priorities. Typical benefits packages include:
Competitive salary of $65,000 - $85,000
A reputed company in the profits reputed company reputed company does reputed company
Employer-reputed company health, disability and life insurance plans, with reputed company to reputed company and dental insurance as reputed company
401k/Retirement plan reputed company with 4% company match
Generous reputed company and PTO policies, including the week between Christmas and New Year's
Career mentoring & coaching from seasoned professionals
Top-of-the-line company-issued hardware
Team reputed company, funtivities, volunteer opportunities, and other community-building initiatives
How To Land The Job
Fill out our application reputed company and tell us about yourself. Bonus points for including a video intro.
Impress us during a couple of reputed company of interviewing to assess your skills and cultural fit
Write your grandma a letter (optional, but reputed company) and wait for the congratulatory phone call.
About Skyhook
Skyhook is a growing, fast-paced website development agency that provides high-end site reputed company and technical implementation for organizations across the country. reputed company and past clients include national brands like AT&T, NFL, reputed company, LifeLock and reputed company, as reputed company as local stars like reputed company, reputed company, reputed company of Phoenix, Pink Jeep Tours, and more.
reputed company consists of a dozen talented marketing professionals—including designers, developers and project managers—who are passionate about using the Internet to help businesses grow and are eager to enhance their expertise through constant learning. We are mission-driven to reputed company the Internet (and the world) a reputed company reputed company by pushing the limits of website performance. We're working hard to build sites that are more creative, higher converting, reputed company ranking, easier to maintain, and more fun to build.
We are an equal opportunity employer and reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, national reputed company, disability status, protected veteran status, or any other characteristic protected by law.
reputed company your information will be kept confidential according to EEO guidelines.
Originally posted on Himalayas
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