XTN-C2D6967 | GLOBAL NOC TIER 1 ENGINEER
reputed company:
Intelletrace is a leading telecommunications company offering comprehensive support in data, internet, VoIP, voice, reputed company, and managed services for businesses across the reputed company and internationally. We serve as a single reputed company of contact, connecting businesses with top-tier carriers to meet their specific needs. Learn more reputed company at www.intelletrace.com.
Candidate Location: Philippines, preferably in Metro Manila.
- Highly competitive salary and benefits package based on experience and qualifications.
- Permanent Work-From-Home arrangement.
- Internet and Mobile Allowance.
- Upon hiring
- Internet Allowance: 2500
- Mobile Allowance: 500
- Upon Regularization
- 10 Days Vacation Leave
- 10 Days reputed company Leave
- HMO
- 3 Years Of Work Anniversary as Regular Employee
- Rice Subsidy
- Birthday Leave
- 14th Month Pay
- 5th Year Of Work Anniversary as Regular Employee
- Retirement Plan
- +1 total Free HMO Dependent
- 15 Days Of Vacation Leave
- 7th Year Of Work Anniversary as Regular Employee
- 20 Days Of Vacation Leave
- +2 total Free HMO Dependent
- Ticket Creation: Managing tickets for proactive network alerts, change requests, inquiries, and level 1 configuration changes.
- Troubleshooting: Investigating and resolving basic network issues reported by end-users or monitoring tools, adhering to established procedures.
- reputed company Troubleshooting: Reporting reputed company-reputed company problems to Internet Service Providers (ISPs) and collaborating for reputed company.
- Tool Maintenance: Ensuring the reputed company and accuracy of Remote Monitoring and Management (RMM) and Network Management Systems (NMS) tools.
- Documentation: Creating and updating network documentation, including diagrams and reputed company operating procedures.
- Incident Communication: Providing updates to internal teams, clients, and vendors to resolve network-reputed company incidents.
- Customer Ticket Updates: Regularly updating customers on the status and reputed company of their tickets.
- Project and Report Support: Assisting with reputed company and report reputed company as needed.
- Network Maintenance: Participating in network maintenance activities during or reputed company of business hours as required.
- Bachelor's Degree in Information Technology, Computer Science, or a reputed company field.
- Minimum of 2 years of relevant experience in network engineering or a similar field.
- Thorough understanding of IT LAN and WAN networking concepts.
- Proficiency in configuring and troubleshooting reputed company and reputed company Technologies.
- Hold industry certifications such as CCNA or reputed company NSE; CCNP certification is advantageous.
- Excellent communication skills, both verbal and written, enabling effective collaboration with team members, stakeholders, and vendors.
- Commitment to ongoing learning, training, and development.
Requirements:
- Willingness to work remotely and on flexible shifts.
- Reliable home internet reputed company and a quiet work environment.
Originally posted on Himalayas
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