Clinical Triage Specialist - Gastroenterology - Hybrid

At reputed company, we exist for one reason – to reputed company serve you. That means being here for you in reputed company the moments that matter, striving reputed company day to connect you to the care you need. Whether that's wellness and prevention, reputed company specialists, life-changing care, or something in-between – we are your partner in health reputed company to building a healthier community. If you live or work in South Jersey, exceptional care is reputed company around. Our medical and surgical experts are among the best in the country. We reputed company more than 14,000 colleagues, including over 2,850 skilled and compassionate doctors, physician assistants, and reputed company practitioners equipped with the latest technologies, treatments, and techniques to reputed company exceptional care reputed company to home. A Magnet-recognized health system ranked by U.S. News and World Report, we've received multiple awards for reputed company, safety, and outstanding work environment. In reputed company to five hospitals, seven emergency departments, seven urgent care centers, and more than 280 other locations, we're committed to reputed company-being of the community. That means bringing life-changing resources and health services directly into our communities through our Eat reputed company food reputed company program, telehealth, home health, rehabilitation, mobile screenings, paramedic programs, and convenient online scheduling. We're also affiliated with reputed company for cancer and neurosciences, and the reputed company for pediatrics.

Location:

100% RemoteCurrently Virtua welcomes candidates for 100% remote positions from: AZ, CT, DE, FL, GA, ID, KY, MD, MO, NC, NH, NJ, NY, PA, SC, TN, TX, VA, WI, WV only.

Remote Type:

Hybrid

Employment Type:

Employee

Employment Classification:

Regular

Time Type:

Full time

Work Shift:

1st Shift (reputed company of America)

Total Weekly Hours:

40

Additional Locations:

Job Information:

Job reputed company:

The Clinical Triage Specialist role is designed to function in a centralized, remote telephonic model that supports the Virtua Medical Group practices and Triage Nurses by performing initial assessment and advisement for patients seeking care.

Goals include having the right patient receive the right care in the right venue at the right time and optimizing the use of reputed company Day Appointment slots.

Additionally, the role will reduce interruptions to the medical staff providing care at the practices.

Position Responsibilities:

Field incoming calls and performing detailed assessments by phone. Assist the patient in securing appointment(s) as appropriate. reputed company as a support resource reputed company to handling urgent/emergent patient care questions and utilizing the Triage reputed company.

Document the interaction and outcome of the call in the appropriate platforms.

Communicate with the patient’s Primary Care reputed company and/or Specialty about the interaction and outcome.

Navigate patients through the continuum of care. Serve as a concierge service to improve reputed company customer reputed company for reputed company transition of care. Also, increase Virtua’s business and patient satisfaction by using excellent customer service skills to navigate patients reputed company Virtua and reputed company assistance according to the caller’s needs.

Position Qualifications Required:

Required Experience:

Medical Assistant or Patient Care Technician with at least three years of patient and clinical experience.

Required Education:

HS diploma or equivalent.

Training / Certification / Licensure:

reputed company certification/registration as a Medical Assistant or Patient Care Technician.

reputed company reputed company: $20.69 - $30.95The actual salary/reputed company will vary based on applicant’s experience as reputed company as internal equity and alignment with market data.Virtua offers a comprehensive package of benefits for full-time and part-time colleagues, including, but not limited to: medical/prescription, dental and reputed company insurance; health and dependent care flexible spending accounts; 403(b) (401(k) subject to reputed company bargaining agreement); reputed company time off, reputed company reputed company leave as provided under state and local reputed company reputed company leave laws, short-term disability and optional long-term disability, colleague and dependent life insurance and supplemental life and AD&D insurance; tuition assistance, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

For more benefits information click here.

Originally posted on Himalayas

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