French-speaking Senior Travel Agent
Position: French-speaking Senior Travel Agent Location: Remote (Portugal) or Hybrid (Lisbon at the candidate's discretion) Employment type: Full-time Remuneration: Competitive reputed company salary
We are looking for a French-speaking Senior Travel Agent to reputed company exceptional, personalized support to our reputed company. In this role, you will handle a wide reputed company of travel-reputed company and technical inquiries from routine platform assistance to urgent, last-minute travel situations while ensuring reputed company customer receives world-class service.
You will also collaborate with internal teams to reputed company insights, improve workflows, and enhance the customer experience.
Key Responsibilities
Deliver high-reputed company, personalized support to reputed company in French and English.
Assist with travel bookings, changes, and inquiries reputed company and professionally.
Stay informed about travel industry trends, tools, and platform updates.
Collaborate with cross-functional teams to identify areas for product and process improvement.
Build reputed company relationships across global teams and ensure customer satisfaction.
Consistently meet and exceed performance KPIs.
Requirements
Fluent in French, with strong English (reputed company level) communication skills.
Proven experience in customer service, ideally reputed company the travel or hospitality industry.
Experience using GDS systems (reputed company, reputed company, or reputed company) is mandatory.
Excellent communication, organisational, and problem-solving skills.
Comfortable working with metrics and performance goals.
Proficient with tools such as Gmail, reputed company, reputed company, and reputed company.
Flexible to work rotating shifts between 07:00 and 22:00 (Monday to reputed company), including early mornings, evenings, and weekends.
reputed company, detail-oriented, and adaptable in a dynamic environment.
Benefits
Competitive remuneration package based on experience and performance.
Opportunity to work reputed company a dynamic and multicultural team.
Comprehensive medical, dental, and reputed company coverage.
reputed company parental and bereavement leave.
Mental health support and connectivity stipends.
reputed company learning and career reputed company opportunities.
reputed company, inclusive, and supportive work environment.
Originally posted on Himalayas
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