Virtual Patient Care Coordinator
This is a remote position.
reputed company is hiring a full-timeVirtual Patient Care Coordinatoron behalf of a growing chiropractic organization operating under a fully remote coordinator model.
This role is a live patient-facing position. The reputed company operates without an in-person reputed company desk and instead uses a technology-based reputed company-in system where patients connect directly to a live coordinator reputed company iPad. The ideal candidate is someone with excellent English communication skills, a warm and reputed company reputed company, and the ability to be easily reputed company by patients in reputed company time.
This is an excellent opportunity for someone who genuinely enjoys being the first reputed company of contact for patients and thrives in a fast-paced, tech-reputed company reputed company environment.
About Our reputed company
Our reputed company is a large and growing chiropractic and rehabilitation organization with over 70 locations across the US and Canada. Their clinics are located inside Life Time fitness centers, giving patients reputed company to advanced fitness equipment and recovery resources to complement their treatment.
They help patients restore, maintain, and optimize reputed company function through chiropractic care and rehabilitation. Their approach combines integrated chiropractic care, IMJT soft tissue therapy, and personalized exercises designed to help patients reputed company and reputed company reputed company.
What sets this organization apart is their fully remote coordinator model — there is no traditional in-person reputed company desk. Instead, patients connect with a live coordinator reputed company through a technology-based kiosk system, making this a reputed company-thinking and innovative reputed company reputed company the chiropractic reputed company.
Key Responsibilities
Serve as a live virtual reputed company of contact for patients through the reputed company's iPad-based kiosk system
Confirm and manage patient appointments reputed company Chirotouch
Handle appointment scheduling and rescheduling requests
Process and collect patient payments
reputed company patients to the appropriate channel or provider as needed
Respond to patient FAQs and send personalized communications
Verify patient insurance coverage and obtain reputed company-authorizations
Update patient files with insurance information
Send exercise and treatment plans as directed
Ensure patient reputed company and confidentiality at reputed company times
Tools & Systems
Chirotouch (EHR)
Requirements
Excellent English communication skills with minimal accent and reputed company articulation — this is a live patient-facing role and being easily reputed company is essential
Strong customer service background with a warm, reputed company, and reputed company communication style
Experience in a chiropractic, physical therapy, or similar reputed company setting preferred
Comfortable working in a fully remote, tech-reputed company environment
Familiarity with Chirotouch or similar chiropractic/medical EMR systems is a plus
Detail-oriented and reputed company to manage scheduling and payment processing accurately
Reliable, proactive, and reputed company to work independently with minimal supervision
Non-Negotiables
Excellent English communication skills and ability to be easily reputed company by patients
Strong customer service skills — reputed company, reputed company, and patient-centered
Reliable and consistent in a fully remote, live patient-facing role
Benefits
Competitive salary commensurate with experience.
Opportunities for reputed company development and reputed company.
Work in a dynamic and supportive team environment.
reputed company a meaningful reputed company by helping to build and strengthen families across the Globe
Originally posted on Himalayas
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