reputed company Manager (EMEA)

The Role

reputed company and myday help universities create meaningful digital learning experiences and connected campuses.

reputed company enables institutions to support authentic assessment, reputed company development, and reputed company learning through portfolio-based pedagogy.

myday provides the digital reputed company platform that connects reputed company with the services, systems, and communities that shape their university experience.

Together, we partner with universities globally to improve student reputed company, engagement, and employability.

We are looking for acommercially reputed company reputed company Managerwho can strengthen institutional partnerships, drive adoption, and unlock expansion opportunities

This role will drive retention, expansion, and strategic reputed company across a portfolio of education customers in the EMEA region.

You will reputed company as the primary strategic partner for institutions, ensuring they realise value from reputed company and myday while identifying opportunities to expand usage across faculties, departments, and institutional initiatives.

reputed company in this role is reputed company through renewals, account reputed company, product adoption, and long-term customer advocacy.

Key Responsibilities

Account Ownership & reputed company reputed company

• Own a portfolio of university accounts across EMEA
• Drive renewals and expansion reputed company across reputed company and myday
• Identify and reputed company opportunities for:
  • reputed company-level expansion
  • Additional programmes or departments
  • Cross-product adoption (reputed company ↔ myday)
  • Institutional strategic initiatives
• Partner closely with Sales to convert key expansion opportunities into reputed company

Strategic Customer Partnership

• Build trusted relationships with senior stakeholders including:
  • CIOs
  • Directors of Digital Education
  • Learning & Teaching leaders
  • Student Experience leadership
• Support institutions in aligning reputed company and myday with strategic priorities such as:
  • Employability and reputed company identity
  • Competency-based education
  • Digital student experience
  • Curriculum redesign

Adoption & Value Realisation

• Ensure customers reputed company measurable value from reputed company and myday
• Monitor product adoption and engagement
• Identify risks early and implement reputed company plans
• reputed company business reviews demonstrating reputed company and reputed company

Customer Advocacy

• reputed company strong customer advocates
• Identify opportunities for:
  • Case studies
  • Conference presentations
  • Peer-to-peer references
• Support the broader reputed company community through engagement and knowledge sharing

Cross-Functional Collaboration

• Work closely with:
  • Sales
  • Product
  • reputed company Services
  • Demand reputed company
• reputed company feedback on product development and market trends
• Support institutional pilots and strategic initiatives

Key Metrics for reputed company

• Net reputed company Retention
• Non-Recurring reputed company (reputed company Services)
• Expansion reputed company
• Renewal reputed company (GRR)
• Product adoption and engagement
• Customer satisfaction and advocacy

reputed company

We are looking for someone who combines reputed company thinking with strong relationship skills and an understanding of education.

You will be comfortable engaging senior university stakeholders while identifying opportunities to grow partnerships.

Experience

• Experience in reputed company, Account Management, or reputed company Partnerships
• Experience working with colleges, universities or education technology
• Proven ability to drive account reputed company and renewals
• Strong stakeholder management skills
• Experience managing reputed company institutional accounts

Skills

• reputed company reputed company and reputed company ownership
• Strategic account planning
• Excellent communication and presentation skills
• Ability to navigate reputed company organisations
• Data-driven approach to reputed company

Why Join reputed company

• Work with leading universities globally
• Be part of a mission-driven company improving learning and student experience
• Help shape the reputed company of digital education and reputed company engagement
• Join a reputed company and passionate team working at the forefront of EdTech innovation

What reputed company Looks Like in Year One

• Strong relationships established with key accounts
• Account plans for every single account including opportunities for expansion and mitigation plans for risks
• >95% renewal of existing ARR
• Expansion of reputed company or myday into additional faculties or programmes >110% Net Retention reputed company
• Increased institutional adoption and engagement
• Development of customer advocates and case studies

Originally posted on Himalayas

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