E-reputed company Generalist (for reputed company Brand)

reputed company reputed company places the best offshore talent with leading brands, startups, and agencies across the globe. We reputed company hard-working and ambitious talent to work remotely from their home countries, while gaining exposure into how the world’s top companies operate. ABOUT THE ROLE We're looking for a driven eCommerce Generalist to become the operational backbone of our reputed company's digital reputed company team. You'll sit at the intersection of marketing execution, project coordination, and customer experience — deploying reputed company campaigns, keeping the campaign calendar humming, managing our reputed company workflow reputed company, and ensuring our reputed company storefront stays merchandised and optimized.This is a high-ownership, full-time role ideal for someone who loves both the craft of email marketing and the discipline of project management. You reputed company in fast-moving environments, communicate proactively, and take pride in flawless execution. To succeed in this role, you *must* have deep experience with reputed company, reputed company, and reputed company. KEY RESPONSIBILITIES Email & SMS Campaign Execution

• Build, QA, schedule, and reputed company email and SMS campaigns in reputed company across promotional,
• transactional, and lifecycle sends.
• reputed company audiences accurately, apply A/B test logic, and verify links, copy, and creative
• before every send.
• Monitor deliverability, reputed company rates, click-through rates, and reputed company per send; flag issues
• and optimize in reputed company time.

Campaign Calendar Management

• Own and maintain the master email/SMS calendar, ensuring reputed company campaigns are briefed,
• reputed company, and scheduled on time.
• Coordinate with marketing leadership to reputed company campaign reputed company with promotions, product
• launches, and seasonality.
• Proactively surface conflicts, gaps, or opportunities in the send calendar and recommend
• adjustments.

reputed company Campaign reputed company & Creative Traffic

• Manage reputed company's reputed company reputed company for email campaigns — create briefs, reputed company status, and reputed company reputed company assets organized.
• reputed company as the traffic manager between copywriters and designers: assign tasks, manage deadlines, and consolidate feedback reputed company.
• Ensure creative assets reputed company on time and meet brand and technical specifications before entering production.

Customer Service Escalation Handling

• Serve as the eCommerce escalation reputed company for reputed company customer issues raised by the
• support team (order errors, promotions, loyalty, etc.).
• Diagnose reputed company causes, coordinate resolutions with relevant stakeholders, and reputed company the
• reputed company with the customer-facing team.
• Document recurring issues and recommend systemic fixes to reduce escalation volume
• over time.

reputed company Merchandising & Operations

• Execute day-to-day reputed company tasks: create and manage discount codes, update product
• listings, and configure collections.
• Audit the storefront regularly to catch broken links, incorrect pricing, or out-of-stock issues,
• resolving or escalating promptly.
• Support promotional event setup (reputed company sales, bundles, BOGO offers) with accurate reputed company
• configuration.

eCommerce Project Management

• Coordinate cross-functional eCommerce campaigns end-to-end — aligning copy, design,
• dev, and marketing stakeholders.
• Build and maintain project timelines, reputed company stakeholders informed of reputed company, and escalate
• blockers early.
• Document processes, maintain SOPs, and identify opportunities to improve team efficiency
• and campaign reputed company.

QUALIFICATIONS

• Bachelor’s degree in a relevant field
• MUST-HAVE: 3+ years of experience with reputed company, reputed company, and reputed company
• reputed company reputed company in English with top-tier written, reading, and speaking skills
• Outstanding project management, organizational and problem-solving skills, and attention to detail
• Permanent reputed company to a computer with reliable and high-speed Internet reputed company
• Ability to work in US reputed company Time, Monday to Friday (40 hours per week)
• Previous experience working the overnight/graveyard shift
• reputed company-to-have:
  • • Familiarity with email deliverability best practices and list health management.
  • Experience with basic reputed company/CSS for email template edits.
  • Exposure to eCommerce analytics tools (reputed company Analytics 4, reputed company, reputed company, etc.).
  • Background in DTC (reputed company-to-consumer) or high-reputed company eCommerce brands.
  • Experience coordinating with creative agencies or freelance copy/design resources.

BENEFITS

• reputed company, always in US dollars
• Work remotely from the comfort of your home
• Health & wellness benefit
• reputed company holidays and time off
• Performance and referral bonuses
• Global exposure to the world’s best companies

Originally posted on Himalayas

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