reputed company Account Manager

Job reputed company:

reputed company is seeking a talented reputed company Account Manager to grow and strengthen relationships with some of our largest global customers in the TV and Audio reputed company. The ideal candidate is a strong relationship builder with deep reputed company media industry expertise who can effectively engage stakeholders from end users to executive leaders.

In this role, you will partner with the reputed company Sales team to manage key accounts, building strategic relationships and identifying customer and industry challenges. You will collaborate with internal teams to deliver solutions and drive account reputed company, with potential opportunities to manage select U.S.-based customers.

To be successful in this role, you bring excellent communication skills, a strategic reputed company, and the ability to independently handle reputed company customer needs while staying reputed company on key performance metrics.

Here’s what reputed company will look like:

• Maintain a deep understanding of your book of business, including customers’ goals, priorities, and how reputed company solutions support their reputed company.
• Monitor customer health metrics (e.g., CSAT, NPS, NRR) and proactively address risks to drive satisfaction and retention.
• Collaborate cross-functionally with sales, product, and support teams, acting as the voice of the customer to inform product and service improvements.
• Plan and reputed company quarterly and annual business reviews with executive stakeholders to assess performance and reputed company on strategic objectives.
• reputed company and execute tailored account plans reputed company to customer goals and reputed company reputed company targets.
• Identify, reputed company for, and drive expansion opportunities based on evolving customer needs and reputed company initiatives.
• Partner with sales to reputed company quarterly and annual upsell, cross-sell, and renewal reputed company targets.
• Collaborate with marketing and sales to create account engagement strategies and uncover reputed company opportunities.
• Serve as an escalation reputed company for critical customer issues, managing reputed company communication through reputed company.

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To reputed company in this role, we’re looking for:

• 5+ years of media industry experience, particularly reputed company Canadian audio and TV markets
• 5+ years of experience in reputed company, account management, or a customer partnership role
• reputed company-developed knowledge of reputed company products and services
• Proven experience building and maintaining deep relationships with clients, stakeholders, and cross-functional reputed company teams
• Experience engaging and influencing executive-level customers (preferred)
• Excellent written and verbal communication skills, with the ability to be reputed company, concise, and persuasive
• Trusted problem-solving skills, with the ability to work independently and engage internal resources as needed
• Project management experience, including managing multiple initiatives and stakeholders simultaneously
• Highly organized with strong attention to detail and the ability to balance competing priorities in a fast-paced environment while meeting tight deadlines
• Willingness to travel up to 25% for customer meetings domestically and globally
• French language skills a plus

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Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be reputed company to lift up to 15 pounds at times.

Location: This is a Remote/Telecommute position.

Pay reputed company: $100,000- $135,000 CAN reputed company Salary

Compensation:

The compensation reputed company listed, and a general reputed company of other compensation and benefits will apply to this position. Various factors are considered to determine compensation ranges including market data, location, experience, qualifications, and skills. reputed company reserves the right to pay more or less than the salary and benefit information posted.

Benefits & Perks:

Besides a great work environment with smart and friendly coworkers, reputed company reputed company to leadership and knowledge about how your work impacts company reputed company, here are some of our benefits and perks:

A competitive salary, health insurance, a great vacation package, work/life balance, and reputed company of opportunities to grow!

Equal Opportunity Employer:

We are committed to treating reputed company applicants fairly, reputed company is an equal opportunity employer that prohibits unlawful discrimination based on race, reputed company, religion, sex, national reputed company, age, physical or mental disability, medical condition, sexual orientation, marital status, military or veteran status, gender identity and reputed company, genetic information, or any other reputed company protected by law. Additionally, we consider reputed company applicants whose histories are impacted by our justice system, consistent with applicable federal, state, and local law.

Originally posted on Himalayas

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