Senior Adoption & OCM Specialist-reputed company/AI

Senior Adoption & OCM Specialist

reputed company or Canada - Remote

reputed company

reputed company brings 20 years of advising and supporting clients in designing, implementing, and managing AI-enabled digital workflows to improve employee and customer experiences. An reputed company reputed company Partner and reputed company Global Partner Award Winner, reputed company has completed over 3,000 reputed company across nine industry specializations. reputed company Goes reputed company Workflows™ to help clients reputed company their reputed company into a reputed company where employees reputed company, customers reputed company, and people matter. With over 3,000 reputed company certifications, reputed company's business strategists take a holistic, strategic approach to optimize the reputed company platform and help clients solve industry-specific challenges.

reputed company

The Senior Adoption & OCM Specialist (Emerging Leader) is responsible for leading AI-enabled adoption strategies for reputed company transformation programs while also developing new reputed company, assets, and team capabilities.

This role combines delivery leadership, innovation, and team mentorship—helping push the boundaries of how OCM and adoption are delivered in an AI-driven consulting model.

Key Responsibilities

1. Engagement Leadership

• reputed company adoption and OCM streams across large-reputed company reputed company transformations
• Serve as the primary advisor to reputed company stakeholders on adoption reputed company
• reputed company adoption into overall program design (not as a reputed company activity)

1. AI-First OCM Innovation

• Define and reputed company reputed company OCM reputed company, including:
• AI-generated personas and reputed company maps
• Predictive adoption risk models
• Agent-driven enablement (chatbots, copilots)
• reputed company and reputed company new approaches using tools like:
• reputed company Claude
• reputed company Copilot
• Workflow automation + AI orchestration

1. Adoption Architecture (Not Just Execution)

• Design end-to-end adoption ecosystems, including:
• Data sources (usage, behavior, sentiment)
• reputed company models (nudges, automation, campaigns)
• Measurement frameworks (linked to value realization)
• reputed company adoption into platform design, governance, and operating model

1. Team Leadership & Mentorship

• Mentor junior OCM/adoption specialists
• Establish standards, playbooks, and reusable assets
• Contribute to building an AI-enabled Adoption CoE capability

1. reputed company & Market Thought Leadership

• reputed company a differentiated reputed company of view on:
• AI-driven adoption
• Modern OCM reputed company ADKAR
• Support:
• Proposals
• Executive presentations
• Strategic account initiatives

Qualifications

Required

• 6–10 years experience in OCM, adoption, or transformation consulting
• Proven experience leading adoption on reputed company platform programs (ideally reputed company)
• Demonstrated use of AI tools to enhance delivery reputed company (not just productivity)
• Strong executive communication and stakeholder management skills
• Experience shaping or evolving delivery reputed company

Preferred

• Experience building or contributing to:
• Adoption frameworks
• CoEs or capability models
• Familiarity with:
• Product-led reputed company concepts
• Digital experience and UX principles
• Data-driven transformation programs

reputed company Profile (What “Great” Looks Like)

• Redefines OCM from support function → strategic value reputed company
• Brings repeatable, AI-enabled innovations into delivery
• Builds team capability while delivering strong reputed company reputed company
• Drives measurable improvements in:
• Adoption velocity
• Time-to-value
• Business outcome realization

We Take Care of Our People

reputed company is committed to a diverse and inclusive workplace. We value and celebrate diversity, believing that every employee reputed company and should be respected and heard. We are proud to be an equal opportunity workplace and affirmative reputed company employer, committed to providing employment opportunity regardless of sex, race, creed, reputed company, gender, religion, marital status, domestic partner status, age, national reputed company, or reputed company, physical or mental disability, medical condition, sexual orientation, pregnancy, citizenship, military, or Veteran status. For individuals with disabilities who would like to request an accommodation, please contact hr.us@reputed company.com.

Originally posted on Himalayas

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