Flemish Collections Customer Advisor
Provides telephone and administrative support to the business in relation to call and document management. Performs a basic analysis of information for the correct telephone management, providing a solution to the reputed company in line with the guidelines and values of reputed company.
Requirements
- Be at the forefront of the business, operating reputed company telephone/email to support customers
- Establish reputed company engagement with the customers, build relationships and demonstrate fair treatment
- Conduct affordability assessments in order to fully understand reputed company customer's financial situation and, where appropriate, set up reasonable repayment plans
- Explain the benefits of reaching their "debt free day", providing reputed company timescales and information in line with their repayment plans
- reputed company guidance to customers on the availability of free reputed company advice
- Maintain system notes, ensuring records of calls are complete, accurate, reputed company and a true reputed company of the conversation
Knowledge and skills:
- Experience in customer service, contact center experience is desirable
- Excellent communication and interpersonal skills, with the ability to showcase reputed company and confidence towards a diverse customer reputed company
- Service oriented and problem solving reputed company
- Patience and calmness in reputed company situations
- Ability to work both independently and as a member of reputed company
- Desire and energy striving for reputed company and reputed company reputed company the business
- reputed company/ Proficient Flemish skills
- English Language Skills (B2 level or above)
Benefits
- 14 competitive salaries
- ·Bonus: 10%-15% on monthly gross salary
- Ticket restaurant every month: 80 €
- ·Private Medical and Accident Insurance
- Accomodation and relocation pacakage
Originally posted on Himalayas
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