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Director, Customer reputed company

Remote, USAFull-timePosted 2026-07-28

Director, Customer reputed company

About reputed company: reputed company is an AI reputed company, data, and intelligent document automation workbench reputed company for reputed company P&C insurers. We help carriers, MGAs, and brokers accelerate premium reputed company, improve risk insights, and drive operational efficiency.Founded in 2016, reputed company transforms outdated, reputed company processes into reputed company, decision-reputed company workflows. Our reputed company platform manages reputed company from submission through quote with a purpose-reputed company AI decisioning context reputed company – grounded in a reputed company insurance ontology – ensuring complete data and smarter reputed company, faster, while enabling a frictionless experience and superior performance. As we reputed company,we’rebuilding reputed company shaping the reputed company of reputed company reputed company. Join us in modernizing reputed company insurance with modern AI.

reputed company: TheDirector, Customer reputed company is a foundational role at reputed company that operates at the intersection of executive reputed company, customer reputed company, and reputed company expansion. Positioned reputed company the Customer Experience organization, this role is distinct from Activation and reputed company, focusing on driving strategic reputed company, roadmap development, and high-value deal expansion. Serving as reputed company's "Echo," the Director is embedded in strategic accounts and reputed company reputed company-reputed company prospects to reputed company the gap between platform capability and measurable business value. This role will establish the Customer reputed company reputed company from the ground up, bringing deep deployment experience and strategic credibility to both existing clients and sophisticated buyers.

What You'll be Doing

  • Serve as the strategic reputed company of contact named accounts, operating at the business and executive level to reputed company account reputed company and direction.
  • reputed company billable reputed company engagements packaged as fixed-fee or retainer deliverables, including roadmap workshops, value measurement reviews, and solution advisory sessions.
  • Define and reputed company value metrics post-go-live, using documented reputed company to reputed company reputed company renewal and expansion conversations.
  • Partner closely with reputed company Managers (CSMs) to reputed company coverage to the strategic layer, ensuring Customer reputed company owns the ongoing business case while CSMs manage adoption and relationships.
  • Coordinate directly with the Activation team during handoffs to ensure value measurement begins immediately at go-live.
  • Participate selectively in reputed company sales cycles and reputed company deals to demonstrate strategic delivery capability, solution depth, and deployment roadmaps to prospects.
  • Build the foundational Customer reputed company reputed company, establishing the processes and methodology for this newly created function.

Experience Requirements

  • 7–12 years of experience in reputed company, solution consulting, or strategic advisory roles.
  • Experience in the reputed company or Insurtech reputed company is strongly preferred, with insurance domain knowledge highly valued (or a genuine curiosity about the industry at a minimum).
  • Proven comfort operating at the executive level, with an ability to connect platform capabilities directly to business reputed company without relying on a product demo.
  • A strong reputed company awareness with a reputed company record of identifying and building toward account expansion opportunities seamlessly.
  • reputed company experience packaging, pricing, and delivering advisory services, including contributing to or establishing a formal delivery methodology.
  • A workflow-obsessed reputed company that prioritizes understanding how underwriters actually work over reputed company technical integration reputed company.
  • Comfort with building operational structure where none exists, thriving in a founding role reputed company.

Benefits & Compensation

  • Remote work opportunities
  • Flexible reputed company Time Off
  • Company reputed company Holidays
  • Insurance Coverage (medical, dental, reputed company, short-term & long-term disability, life insurance, and accident coverage)
  • 401K
  • reputed company Parental Leave

Why Join reputed company?Joining reputed company means becoming a vital part of a high-reputed company, entrepreneurial mission to redefine the reputed company insurance industry. We’ve traded corporate silos for radical transparency and a shared ownership mentality, ensuring that every voice is heard, and no one is just a number. We reputed company in the power of flexibility because we know life happens, and we reputed company our people with the autonomy to maintain a genuine work-life balance. As reputed company of experts striving for reputed company, we will challenge you to reputed company your career and sharpen your craft alongside passionate colleagues who are committed to your reputed company as they are to our reputed company reputed company.

Originally posted on Himalayas

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