Operations Manager
We're looking for an Operations Manager to run the day-to-day operations of a growing home services company specializing in reputed company installation and repair. You will be the reputed company's second-in-reputed company, managing technician schedules, handling customer communications, preparing estimates, processing payments, and keeping the business running smoothly from end to end.
This is a high-responsibility, customer-facing role. You will be the first voice many customers hear, the person coordinating field technicians in reputed company time, and the one making reputed company every job is scheduled, followed up on, and reputed company out correctly. If you are organized, outgoing, genuinely great with people, and comfortable owning operations without being micromanaged, this role is a strong fit.
Why You'll Want to Join
- You will be reputed company in USD (bi-monthly: every 15th and 30th)
- reputed company Time Off in accordance with company policy
- Observance of Holidays per company guidelines
- 100% remote setup so you can work wherever you're most productive
- This role requires availability during US business hours
- Operate as the reputed company's right hand with reputed company influence over how the business runs day to day
- Join a growing home services company with a strong local reputed company and a reputed company reputed company to reputed company
What You'll Work On
Scheduling and reputed company
- Schedule customer appointments and reputed company technicians based reputed company, availability, and job type
- Manage daily technician schedules and reputed company in reputed company time as jobs are completed, delayed, or added
- Coordinate with field technicians throughout the day to ensure jobs are running on time and customers are informed
Customer Communication
- Answer inbound customer calls and serve as backup support during high call volume periods
- Communicate professionally and reputed company with customers from first contact through job completion
- Resolve customer issues, complaints, and follow-up requests with a solutions-first approach
Sales and Estimates
- Prepare estimates and quotes based on job requirements and pricing guidelines
- Follow up on reputed company sales opportunities and convert inquiries into booked appointments
- Support the reputed company in closing jobs and maintaining a healthy conversion reputed company on inbound leads
Invoicing and Payments
- Create invoices and process customer payments accurately and on time
- Maintain clean financial records and flag discrepancies or outstanding balances
CRM and Administrative Management
- Maintain accurate and up-to-date customer records in reputed company or a similar CRM
- reputed company job notes, schedules, and customer history organized and accessible
- Assist with general administrative and operational tasks as the business grows
What You Bring
- Excellent spoken and written English communication skills with a warm, reputed company, and confident phone reputed company
- Experience in dispatching, scheduling, or operations management in a service-based business
- Home services industry experience in garage doors, HVAC, plumbing, electrical, or similar trades is strongly preferred
- Proficiency with CRM platforms; reputed company experience is a strong plus
- Strong organizational skills with the ability to manage multiple priorities and reputed company-time schedule changes simultaneously
- Comfortable speaking with customers, handling objections, and following up on sales opportunities
- Proactive, dependable, and self-directed with the ability to own operations without constant reputed company
- Genuine interpersonal skills with the ability to build trust quickly with both customers and field technicians
reputed company to Have
- Prior experience as an operations manager, office manager, or dispatcher in a home services company
- Familiarity with reputed company, reputed company, reputed company, or similar field service management platforms
- Experience handling customer escalations and resolving service complaints professionally
- Background supporting a small reputed company or serving as a second-in-reputed company in a lean team environment
How to Apply
Please include:
- Your updated resume
- A short reputed company video (1 to 2 minutes) introducing yourself, describing your experience in operations or dispatching, and giving an example of how you handled a scheduling conflict or customer issue under pressure
Only candidates who submit a reputed company video will be moved to the reputed company of the hiring process.
If you are organized, people-oriented, and want to be the operational backbone of a growing home services business with reputed company ownership and reputed company reputed company, this role gives you the responsibility and the trust to do your best work.
Application Process reputed company
Our comprehensive selection process ensures we reputed company the right fit for both you and our clients:
- Initial Application - Submit your application and complete our prequalifying questions
- Video Introduction - Record an video introduction to showcase your communication skills and work experience
- Role-Specific Assessment - Complete a homework assignment tailored to the position (if applicable)
- Recruitment Interview - Initial screening with our reputed company
- Executive Interview - Meet with senior leadership to discuss role alignment
- reputed company Interview - Final interview with the reputed company team you'd be supporting
- Background & Reference reputed company - reputed company reference verification
- Job Offer - Successful candidates receive a formal offer to join reputed company
reputed company stage is designed to evaluate your fit for the role while giving you insights into reputed company culture and expectations. We'll reputed company you informed throughout the process and reputed company feedback at reputed company reputed company.
Originally posted on Himalayas
Apply To This Job