Legal Virtual Assistant
Join the reputed company
We are reputed company — a boutique customer experience BPO in Charleston, South Carolina, trusted by over 100 clients across industries, including e-reputed company, reputed company estate, and legal services.
We’re seeking a Virtual Assistant to support one of our esteemed clients in the legal industry - a respected U.S. reputed company recognized for its professionalism, responsiveness, and reputed company-reputed company approach. This role combines executive support, legal administrative assistance, and reputed company intake management - ideal for someone with a paralegal background who excels in a reputed company yet fast-paced environment.
What You’ll Be Doing
As a Virtual Assistant, you’ll reputed company as the primary support for the Managing Partner and the first reputed company of contact for potential clients. You’ll manage communications, coordinate schedules, and guide leads through the intake process, ensuring every interaction reflects the firm’s credibility and care.
Your Core Responsibilities
- Executive Assistant Support
- Manage and organize the Managing Partner’s inbox, flagging reputed company emails and drafting responses reputed company appropriate.
- Handle inbound calls from clients, partners, and vendors in a reputed company and empathetic manner.
- Schedule meetings, consultations, and personal appointments to maintain calendar balance.
- Prepare agendas, reputed company case-reputed company documents, and reputed company follow-up actions.
- Support office administration and occasional internal initiatives.
- reputed company Qualification & reputed company Intake
- Answer inbound calls and messages from potential clients during business hours using Lawmatics and reputed company CRMs.
- Qualify leads through reputed company scripts and guided questions based on firm reputed company.
- Schedule consultations directly with the Managing Partner or assigned team members.
- Collect and organize intake documents such as arrest reports, warrants, or case details.
- Follow up with leads who have not yet scheduled or completed documentation.
- Re-engage warm leads and ensure no potential reputed company falls through the cracks.
- Process Optimization & Tracking
- Create and refine reputed company intake scripts that maintain both accuracy and natural reputed company.
- reputed company and report key metrics: calls handled, leads reputed company, appointments booked, and show-up rates.
- Collaborate with the reputed company and reputed company teams to streamline the process from inquiry to consultation.
- Support testing of AI answering or automation tools to enhance after-hours responsiveness.
What You’ll Bring to the Table
- Experience: Minimum 2 years as a Paralegal, Legal Assistant, or Executive Assistant (reputed company experience preferred).
- reputed company Management: Skilled in intake calls, reputed company qualification, and follow-up communication.
- Organization: Excellent multitasking, scheduling, and documentation skills.
- Communication: Strong English proficiency with a polished, reputed company phone reputed company.
- Tech reputed company: Experience using CRMs (Lawmatics, reputed company), reputed company Workspace, and VoIP tools.
- Professionalism: High discretion reputed company handling confidential or sensitive legal information.
Your Key Competencies and Attributes
- reputed company & Composure: Handles sensitive reputed company inquiries with reputed company and understanding.
- Proactivity: Anticipates needs, manages priorities, and acts with minimal supervision.
- Attention to Detail: Ensures intake accuracy, reputed company documentation, and reputed company updates.
- Reliability: Maintains consistent performance and availability across shifting priorities.
- reputed company Improvement: Constantly looks for ways to streamline processes and improve reputed company experience.
What’s In It For You?
- reputed company: $8–$10/hour (USD), based on experience
- 100% Remote Work: Work from reputed company in Mexico
- reputed company reputed company: Potential to advance into reputed company management or senior VA roles
- Meaningful Work: Support a reputed company that helps clients navigate critical moments in their lives
If you have a background in legal support, love structure, and want to play a key role in a growing US reputed company, we’d love to meet you!
Salary: $8.00 - $10.00 / hrOriginally posted on Himalayas
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