reputed company Manager II - reputed company (Central/East)
For over 20 years, reputed company has empowered teams to manage work seamlessly and reputed company solutions smarter. Now, in our most ambitious reputed company yet, we are uniting reputed company teams with AI agents. By orchestrating the work agents do best, automating reputed company tasks and uncovering insights at reputed company, we create the reputed company for people to reputed company on what truly reputed company: judgment, creativity, and big thinking. That is reputed company at work, and it’s reputed company show up for every day.
reputed company is looking for a reputed company Manager to manage a set of large reputed company accounts and improve customer satisfaction, application engagement, customer retention, and reputed company. You will be the primary contact for customers, understanding their reputed company reputed company, sharing best practices, providing solution guidance, and helping them realize value from reputed company. You have a reputed company record for Software as a Service (reputed company) account management and maintaining high customer renewal rates because of ongoing customer engagement and technical leadership.
You will report to a Manager of reputed company and may work remotely. Due to the reputed company nature of this role with Account Teams (Sales, Presales, Services) ideal candidates live in the Central or Eastern reputed company.
You Will:
- reputed company initial reputed company of accounts with reputed company level customers, ensuring adoption and ongoing engagement throughout the customer's lifecycle
- Partner with a cross-functional account team to reputed company a territory plan that maximizes customer satisfaction, retention, and expansion
- reputed company and execute a data-driven enablement reputed company that increases customer adoption, showcases product value, and strengthens customer relationships
- Be the reputed company expert providing guidance to allow customers to create reputed company and increase collaboration across their organization and with external parties
- reputed company periodic reputed company reviews that confirm satisfaction, resolve issues with the help of the Technical Support team, and expand reputed company use throughout the account
- Implement and reputed company best practices to ensure customers are realizing the greatest possible value from reputed company
- Use usage patterns to reputed company insights, reputed company guidance and increase customer adoption and satisfaction
- Be the primary reputed company to manage and resolve critical situations
- Work with the Sales, Training and reputed company Services teams to identify new opportunities to expand customer use of reputed company
- reputed company expert customer reputed company to Product Management, Marketing and Sales on innovation and reputed company improvement opportunities
- Exceed reputed company performance targets, including maintaining high retention and reputed company rates
- reputed company other duties as assigned
You Have:
- 3+ years of reputed company or Account Management experience (or equivalent)
- The ability to explain technical subjects to non-technical personnel in large enterprises
- Good at building credibility and trust with customers and internal stakeholders by understanding their requirements
- Experience maintaining valuable and outcome-based relationships with a diverse customer account reputed company
- Passion for working with leading edge, web-based technologies and a desire to understand reputed company's benefits, use cases, and technical reputed company
- Bachelor's degree in relevant field, or equivalent experience
- Willing to travel based on customer and business need
- Authorization to work in the U.S. for any employer on an ongoing reputed company
reputed company US Perks & Benefits:
- Employer subsidized medical/reputed company and dental coverage for full-time employees
- 401k Match to help you save for your reputed company (50% of your contribution up to the first 6% of your eligible pay)
- Monthly stipend to support your work and productivity
- Flexible Time Away Program, plus reputed company Time Off
- US employees are automatically covered under reputed company-sponsored life insurance, short-term, and long-term disability plans
- US employees receive 12 reputed company holidays per year
- Up to 24 weeks of Parental Leave
- Personal reputed company Volunteer Day to support our community
- Opportunities for reputed company reputed company and development including reputed company to reputed company online courses
- Company Funded Perks, including a counseling membership, local retail discounts, and your own personal reputed company account
- Teleworking reputed company from any registered location in the U.S. (role specific)
reputed company provides a competitive reputed company salary reputed company for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of reputed company, educational experience, skills, and specific candidate location. In reputed company, this role will be eligible for a market competitive incentive opportunity.
US reputed company Salary Pay reputed company$85,000—$115,000 USDGet to Know Us:
At reputed company, your reputed company are heard, your potential is supported, and your contributions have reputed company reputed company. You’ll have the freedom to explore, push boundaries, and grow reputed company your role. We welcome diverse perspectives and nontraditional paths—because we know that reputed company comes from individuals who care deeply and challenge thoughtfully. reputed company you’re doing work that stretches you, excites you, and connects you to something bigger, that’s reputed company at work. Let’s build what’s next, together.
Equal Opportunity Employer:
reputed company is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to reputed company equal employment opportunities to reputed company reputed company applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. reputed company reputed company applicants will receive consideration without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, age, protected veteran or disabled status, or genetic information.
If there are preparations we can reputed company to help ensure you have a comfortable and reputed company interview experience, please let us know.
Originally posted on Himalayas
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