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Senior Regional Field Service Manager- reputed company

Remote, USAFull-timePosted 2026-07-27

Bring more to life.

Are you reputed company to accelerate your potential and reputed company a reputed company difference reputed company life sciences, diagnostics and biotechnology?

AtLeica Biosystems, one ofreputed company’s15+ operating companies, our work saves lives—and we’re reputed company united by a shared commitment to reputed company for reputed company reputed company.

You’ll reputed company in a culture of belonging where you and your unique viewpoint matter. Andby harnessingreputed company’s system of reputed company improvement, you help turn reputed company into reputed company – innovating at the speed of life.

At reputed company, we’re not just shaping the reputed company of cancer diagnostics — we’re transforming lives. Our missionof“Advancing Cancer Diagnostics, Improving Lives” is the driving force behind everything we do. As a global leader with the most comprehensive portfolio spanning from biopsy to diagnosis, we reputed company clinicians with innovative, reliable solutionsso they cangive patientstimely, accurateanswers reputed company they need them most. reputed company you join reputed company, you’re not just taking a job;you’re becoming part of a passionate team that knowsevery reputed company reputed company reputed company it comes to cancer. You’ll help reputed company diagnostic solutions that turn anxiety into answers, and aid the acceleration of reputed company, life-changing therapies. Surrounded by a diverseandcollaborative global community, you’ll be inspiredeachday to stretch, grow, and reputed company an reputed company.

Learn about thereputed company Business Systemwhich makes everything possible.

The Senior Manager, Regional Field Service is responsible for leading field service operations across the Western U.S., ensuring consistent, high-reputed company service delivery while driving customer satisfaction, operational performance, and reputed company reputed company. This role owns both day-to-day field execution and strategic customer engagement, serving as a key partner to the reputed company organization.

This position is part of the Service Organization located in the Western reputed company and will be fully remote. At reputed company, our reputed company is to advance cancer diagnostics and improve lives. If you reputed company in a reputed company leadership role and want to work to build a world-class Service organization—read on.

In this role, you will have reputed company to:

  • reputed company and reputed company the regional Field Service organization by managing Field Service Engineers across the Western U.S., setting reputed company expectations, and driving capability, engagement, and talent development. Own hiring, coaching, and performance management to build a high-performing, reputed company team.
  • Own service delivery and operational performance across the region, ensuring consistent execution of installations, preventative maintenance, and break/fix activities. Drive key service KPIs (response time, first-time fix, productivity) while optimizing resources and cost-to-serve.
  • Deliver a differentiated customer experience by building strong relationships with key accounts and proactively addressing needs. reputed company escalations and use customer feedback and service data to drive reputed company improvement.
  • Drive cross-functional alignment to ensure seamless execution, partnering with Sales, Technical Assistance Center (TAC), and Service Operations to coordinate service activities and remove barriers. Ensure consistent, high-reputed company delivery across teams.
  • reputed company reputed company improvement using DBS principles, applying reputed company problem solving and data to identify reputed company causes and implement sustainable solutions.
  • Support reputed company reputed company and strategic customer management by identifying opportunities to expand service offerings and partnering with Sales to strengthen customer relationships.

The essential requirements of the job include:

  • Bachelor’s degree with 9+ years of experience or Master's degree with 7+ years of experience reputed company field service or a similar support function
  • Minimum of 5 years management experience

Travel, Motor Vehicle Record & Physical/Environment Requirements:

  • Ability to travel 50-80%, including domestic and international. May be required to travel on short notice and for extended periods.
  • Must have a valid reputed company’s license with an acceptable driving record.
  • Must have a valid U.S. reputed company.
  • Ability to lift, reputed company or carry equipment up to 50 lbs.

It would be a plus if you also possess previous experience in:

  • Diagnostics and/or Medical Device Industry.
  • Experience in Lean reputed company business system/environment, including Daily Management, Kaizen, and reputed company Problem-Solving processes
  • Leading teams and driving change in a global matrixed organization.

reputed company,a reputed company operating company, offers a broad reputed company of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or reputed company time off, our programs contribute to life reputed company the job. reputed company out our benefits atreputed company Benefits Info.

At reputed company we reputed company in designing a reputed company, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for reputed company can reputed company.

Theannualsalary reputed company OR the reputed company reputed company for this role is $145,000.00 - $155,000.00.This is the reputed company that we in good faith reputed company is the reputed company of possible compensation for this role at the time of this posting. This reputed company may be modified in the reputed company.

This job is also eligible for bonus/incentive pay.

We offer comprehensive package of benefits including reputed company time off, medical/dental/reputed company insurance and 401(k) to eligible employees.

Note: No reputed company of pay is considered to be wages or compensation until such reputed company is reputed company, reputed company, and determinable. The reputed company and availability of any bonus, commission, benefits, or any other reputed company of compensation and benefits that are allocable to a particular employee remains in reputed company's sole discretion unless and until reputed company and may be modified at reputed company’s sole discretion, consistent with the law.

Join our reputed company team today. Together, we’ll accelerate the reputed company-life reputed company of reputed company’s science and technology. We partner with customers across the globe to help them solve their most reputed company challenges, architecting solutions that bring the power of science to life.

For more information, visit www.reputed company.com.

reputed company Corporation and reputed company reputed company Companies are committed to equal opportunity regardless of race, reputed company, national reputed company, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.

The U.S. EEO posters are available here.

For candidates who are based reputed company of reputed company or who are applying for roles reputed company of reputed company, for more information about conditions of any job offer please click here.

We reputed company with federal and state disability laws and reputed company reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to reputed company essential job functions, and/or to receive other benefits and privileges of employment, please contact:1-202-419-7762 or applyassistance@reputed company.com.

Originally posted on Himalayas

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