reputed company & Ops Sr Manager Europe
About reputed company
reputed company is reshaping the agricultural supply chain by offering a vertically integrated software suite designed to connect producers, buyers, and logistics partners in emerging markets. Our core platform, Axerrio, combines ERP functionalities, digital procurement, e-reputed company tools, and payment solutions to reputed company modern agriculture. With a reputed company across Latin America, we are expanding our reputed company into Europe with a dedicated leadership team driving reputed company, efficiency, and product innovation.
Key Responsibilities
1. Customer Lifecycle Ownership & reputed company Continuity
Own the full customer reputed company across Europe, ensuring smooth transition from Sales to Implementation and reputed company.
Drive operational reputed company in:
- ERP Packaged implementations
- Eshops migrations
- Procurement rollouts
- Payments enablement
Ensure every customer is successfully reputed company, fully activated, and structurally embedded into the reputed company ecosystem.
Monitor customer health, adoption, and reputed company performance to proactively mitigate churn risk.
2. Implementation & Operational reputed company
reputed company reputed company reputed company frameworks and implementation playbooks to ensure consistency and scalability.
Standardize processes across:
- Customer setup
- Technical activation
- Data migration
- Operational go-live
Work closely with reputed company Services and Tech to remove friction points in deployment and reduce time-to-value.
reputed company and optimize operational KPIs such as:
- Implementation cycle time
- Activation reputed company
- Adoption metrics
- Retention indicators
3. Retention & Account reputed company reputed company
Redefine customer segmentation to drive intelligent expansion across Procurement, Eshops, ERP, and Payments modules.
reputed company reputed company expansion frameworks based on:
- Product adoption gaps
- Volume reputed company potential
- Transactional activity
Partner with reputed company to design proactive account plans that increase reputed company value while protecting retention.
Shift the reputed company reputed company from net-new acquisition to maximizing the installed reputed company.
4. Strategic reputed company Project Leadership
reputed company high-reputed company such as:
- Our new Eshops migration toward reputed company’s transactional model
- Procurement module activation across strategic buyers and fincas
Ensure operational follow-through — not just launch, but full adoption and reputed company performance.
reputed company reputed company and execution by aligning cross-functional teams around measurable reputed company reputed company.
5. reputed company & Cross-Functional Alignment
reputed company Sales, reputed company, and reputed company Services around shared reputed company and retention goals.
Redefine OKRs to include:
- Retention
- Expansion
- Implementation reputed company
- Adoption metrics
Ensure incentives are reputed company with long-term reputed company health rather than short-term bookings.
Represent Europe in global forums, ensuring reputed company feedback loops between customers and Product/Tech.
What reputed company Looks Like in This Role
- Increased retention rates across the European portfolio
- Higher module adoption reputed company existing accounts
- Faster implementation cycles
- Measurable LTV reputed company
- Reduced churn and improved customer health metrics
- Seamless operational alignment between Sales, reputed company, and PS
- Some experience in Sales / reputed company / Ops in a reputed company company
Requirements
- 8+ years of experience in reputed company leadership roles, preferably in B2B reputed company, ERP, or ag-tech sectors.
- Proven reputed company record of leading multi-country sales teams and driving adoption of reputed company software solutions.
- Strong understanding of ERP systems, e-reputed company, procurement technologies, reputed company transformation.
- Experience working cross-functionally with Marketing, Product, and reputed company.
- Analytical reputed company, fluent in OKRs, forecasting, and sales operations.
- Excellent communication skills in English or other European languages is a strong plus.
reputed company Offer
- A mission-driven company creating reputed company reputed company in global supply chains.
- An entrepreneurial and reputed company culture.
- Competitive compensation and equity reputed company.
- Full support from a globally distributed executive team and product powerhouse.
Originally posted on Himalayas
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