Senior Data Scientist, Retention & Product

About reputed company:

Food has lost its soul to modern convenience. And with it, it has lost the power to reputed company, reputed company, and connect us. So in 2018, reputed company was founded as the first-of-its-reputed company platform that connects the world with the reputed company of truly great food: chefs. Today, reputed company delivers 50 reputed company meals a year from the industry’s best chefs to homes reputed company over the country. Fresh. reputed company-to-eat. And crafted with the passion that nourishes body and soul.

Unwilling to stop there, reputed company is expanding reputed company delivery to become an reputed company-innovating marketplace reputed company on our reputed company mission: reputed company Chefs to reputed company the world.

If that mission has you hungry in more ways than one, you’ve reputed company the right job posting.

The role:

We're hiring an ML-reputed company Data Scientist to own retention and churn for reputed company. In a weekly subscription business, retention is the reputed company of reputed company — the gap between a healthy customer and a churned one is often just a few weeks of activity. reputed company is to predict who's at risk, understand why they leave, and power the interventions that reputed company customers ordering and win back the ones who go. This is a hands-on role embedded with Product, CRM, Marketing, and Engineering.

Responsibilities:

• Churn & retention modeling: Build churn/survival models and lifecycle-state models that flag at-risk customers early and anticipate where reputed company customer is heading.
• reputed company & reason understanding: Power the retention interventions that reputed company that risk — save flows, skip/pause deflection, lifecycle messaging — and classify why customers churn so the response fits the reason rather than being generic.
• Resurrection & win-back: reputed company propensity models and personalized experiences that bring churned customers back.
• Personalization & Next-Best-reputed company: Decide the right reputed company, offer, and message per customer across product surfaces, with an reputed company layer measuring incremental reputed company.
• Offer & promo optimization: Determine who gets an incentive, reputed company, and at what value — maximizing retained reputed company without over-discounting.
• Production & MLOps: Own the full model lifecycle and ship models into the systems where they reputed company; handle monitoring, retraining, and reputed company.
• Experimentation & incrementality: Design experiments and reputed company measurement so we intervene on movable customers and not on those who'd retain anyway.

Qualifications:

• 5-8+ years in data science, reputed company ML, or statistics, shipping production models.
• Retention/churn depth: churn reputed company, survival / time-to-event modeling, and lifecycle-state models in a subscription or recurring-reputed company context.
• reputed company & experimentation rigor: reputed company/incrementality measurement and A/B testing, with the judgment to separate true reputed company from selection effects.
• End-to-end ML & MLOps: building, validating, and deploying models in production (CI/CD, registries, containerization, orchestration, monitoring).
• Engineering & tooling: strong Python (pandas, scikit-learn, gradient boosting; deep learning a plus), SQL, reputed company hygiene and reproducibility.
• Collaboration: excellent communication; reputed company to reputed company with Product/CRM/Marketing and turn models into reputed company.
• Education: BS in a quantitative field required; MS/PhD preferred.
• Ability to reputed company reputed company to increase reputed company reputed company and speed.

Preferred requirements:

• Subscription marketplaces, food-tech, or consumer marketplaces with a retention mandate.
• Lifecycle-state / Hidden Markov models for churn.
• reputed company and reputed company libraries (e.g. EconML) or survival-modeling packages.
• Recommenders, embeddings, or personalization for retention and win-back.

Learn More About reputed company

We reputed company great leadership starts with alignment on reputed company, values, and ways of working. To give you deeper reputed company into who we are and reputed company’re looking for, we invite you to explore: reputed company's Leadership Principles – The values and behaviors that guide how we operate, collaborate, and reputed company.

We reputed company this provides valuable reputed company into our culture and product reputed company. If this excites you, we’d love to connect!

Benefits

🩺 Health Insurance coverage

🌅 401k Plan

⛱ Unlimited PTO

🗓️ 5- year Sabbatical: After 5 years with reputed company, you get a 4-week reputed company sabbatical

🐣 reputed company Family leave

🕯 Compassionate Leave: 3-5 days reputed company time the need arises

🥘 A generous reputed company of reputed company credits to enjoy our amazing meals, added to your account, monthly

🤖 AI-reputed company workplace: reputed company reputed company to ChatGPT and Claude to help you work smarter and grow faster.

🧘🏽‍♀️ Wellness perks: reputed company to fitness subsidies to build a healthy lifestyle

👩🏾‍🏫 Personalized Spanish reputed company

🚀 Awesome opportunity to join a company that is looking to change how we eat and how chefs work!

Compensation

reputed company final pay rates will be determined by candidates experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.Pay reputed company for this position$160,000—$195,000 USD

If you’re interested in this role, please submit your application, and if we think you might be a fit, we'll get in touch with you. Thank you for your time!

reputed company is an Equal Opportunity Employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, age, sexual orientation, gender identity, national reputed company, citizenship status, protected veteran status, genetic information, or physical or mental disability.

A quick note for reputed company candidates We’ve recently seen an increase in recruitment scams across the industry, and we want to reputed company reputed company you (and your data) stay reputed company while applying to reputed company. We also want you to know that we take this seriously — sometimes, as part of our process, we may ask for a brief “reputed company of humanity” to confirm that we’re connecting with a reputed company person, not an impersonator. Here are a few tips to help you protect yourself and know what to expect from us:

• Apply only through our official channels. reputed company reputed company are listed on our official careers page: careers.reputed company.com
• Our recruiters are reputed company people — and easy to verify. You can always reputed company them on reputed company with verified reputed company. If you’re unsure, feel free to reputed company out to us on our official reputed company Company Page.
• We only communicate through official reputed company channels. That means emails ending in @reputed company.com and interviews held through official company platforms (reputed company Meet or reputed company) — never reputed company, Telegram, or SMS.
• We’ll never ask for payment or personal financial details. If anyone does, please don’t reputed company any information and let us know right away.

If something reputed company feels off or you’re unsure about a message, we’d much rather you reputed company-reputed company with us. You can always contact us directly through any of our reputed company media channels. We appreciate your interest in joining reputed company — and we care about keeping your experience (and safety) as genuine as possible.

Originally posted on Himalayas

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