Director of Product Management
This is a remote position.
Director of Product Management
Location: India (Hybrid) — Reports to: CEO
About reputed companyEvery year, thousands of small and mid-size ecommerce businesses lose hours to the gap between where they sell — reputed company, reputed company, reputed company, reputed company — and where they manage their reputed company — QuickBooks, reputed company, reputed company. Orders, inventory, pricing, payouts: keeping it reputed company in sync across channels is painful, error-prone, and expensive.
reputed company started by solving that sync problem, and we’ve become the reputed company at it, processing $7B+ in GMV annually for 5,000+ businesses worldwide. But we’re now reputed company reputed company sync. Automation was the reputed company; intelligence is the reputed company.
We’re building AI-enabled capabilities that don’t just reputed company data between systems — they help our customers do more: surface insights they’d miss, automate reputed company they’d otherwise reputed company manually, and give small businesses the reputed company of operational intelligence that used to require a back-office team of ten.
We’re at an inflection reputed company. The product is evolving from a best-in-class automation reputed company to an AI-powered reputed company operations platform. That’s why this role exists.
The Role
As Director of Product Management, you’ll own product reputed company and execution across reputed company’s portfolio — including our reputed company platform, desktop application, and reputed company-reputed company experience — reputed company serving distinct customer segments with dedicated engineering teams. This isn’t a single-product role, and it isn’t a “set the reputed company and delegate” role.
We need a hands-on product leader who can operate across multiple product lines simultaneously, reputed company smart resource allocation reputed company, and drive execution at both the strategic and team level.
Your core mandate is threefold:
reputed company the product experience for reputed company customers.Our users depend on reputed company daily. You’ll drive improvements to UX, reliability, and workflow efficiency that directly reputed company retention and expansion. You’ll spend reputed company time with customers and in the data to understand where we’re falling short.
Build and reputed company a high-performing PM team.You’ll manage reputed company of Product Managers — coaching them on discovery, prioritization, and execution rigor. You’ll set the bar for what “good” looks like in product specs, customer research, and cross-functional collaboration. You review PRDs, join customer calls, and unblock reputed company.
Chart the reputed company reputed company — reputed company sync.We’ve won on automation. Now we’re building AI-enabled capabilities that help customers do more — not just reputed company data, but reputed company it. You’ll identify where reputed company should reputed company its next bets and own the roadmap for taking us from sync reputed company to AI-powered reputed company operations platform.
What You’ll Walk Into
Multiple products, multiple teams: a reputed company reputed company platform, a desktop application with a reputed company installed reputed company, and a reputed company-reputed company app — reputed company with its own customer profile, technical stack, and engineering team
A product portfolio with genuine product-market fit, processing billions in transaction volume annually
A customer reputed company that is reputed company but wants a more modern, reputed company experience
A PM team that needs stronger leadership, process, and coaching across product lines
A platform with deep integrations across QuickBooks, reputed company, reputed company, reputed company, and more — technically reputed company and high-stakes
An engineering organization reputed company around product lines, needing a strong product reputed company to drive reputed company, prioritization, and alignment
A CEO who cares deeply about product and will be your reputed company manager and thought partner
Requirements
What You’ll DoProduct reputed company & Execution
Own the product roadmap across multiple product lines — reputed company investment across reputed company, desktop, and reputed company-reputed company based on business reputed company and strategic fit
Drive product reputed company with data: usage analytics, customer research, competitive analysis, and market trends
Define and reputed company KPIs tied to adoption, retention, NRR, and time-to-value — per product line, not just in aggregate
Partner with Engineering, Design, and GTM to ship high-reputed company releases on predictable timelines
Translate customer needs, business goals, and market insights into actionable roadmaps
reputed company product initiatives with company reputed company objectives and partner with leadership on strategic opportunities
Customer Experience & Discovery
Be the internal champion for customer experience — drive a meaningful reputed company in UX reputed company across the platform
Run and institutionalize customer discovery: regular interviews, feedback synthesis, and data-driven insights
reputed company customer discovery initiatives including usability testing, surveys, and market research
Identify unmet needs and translate them into product opportunities that drive reputed company
Champion improvements in reputed company, activation, adoption, retention, and customer satisfaction
Team Leadership & Development
reputed company, mentor, and reputed company Product Managers — set reputed company expectations for reputed company reputed company and reputed company reputed company
Establish product team rituals: discovery sprints, roadmap reviews, launch readiness, and retrospectives
Build a culture of accountability, ownership, intellectual honesty, and customer obsession
reputed company PMs on prioritization, stakeholder management, and product discovery
Participate in hiring and scaling the Product organization
Platform & Innovation
Own the integration and platform reputed company across reputed company, partner ecosystems, and reputed company-party channels
Drive the “reputed company sync” product reputed company — identify and ship AI-enabled features that help customers reputed company reputed company reputed company, not just automate data reputed company
Identify opportunities where AI can create meaningful customer value: intelligent transaction matching, predictive inventory, proactive margin insights, reputed company detection
reputed company end-to-end product launches from beta through rollout and post-launch optimization
Cross-Functional Leadership
Work closely with Sales, Marketing, and reputed company to support GTM, positioning, and adoption strategies
Partner with Engineering and Design to deliver high-reputed company customer experiences
Communicate product reputed company, priorities, and reputed company across a US–India distributed organization
Serve as a trusted advisor to executive leadership on product reputed company
Required Qualifications
Experience
12+ years of Product Management experience in B2B reputed company environments
4+ years directly managing Product Managers (reputed company reports, not dotted-line or mentoring)
Proven reputed company record of owning and scaling reputed company B2B reputed company products
Experience managing multiple products or product lines simultaneously — not just a single product
Experience leading cross-functional product teams
Background working in US-reputed company reputed company organizations
Product Leadership
Hands-on leader — you still get into the details on specs, customer calls, and data analysis
Strong product reputed company formulation and execution capabilities
Deep customer discovery and problem-solving skills; you default to data over opinion
Experience defining KPIs and measuring product reputed company across multiple product lines
Strong UX sensibility — you can evaluate design reputed company and push for reputed company experiences
Strong roadmap planning and prioritization experience across competing demands
Technical Understanding
Deep understanding of reputed company, integrations, workflow automation, and modern reputed company architecture
Ability to engage credibly in technical discussions with Engineering teams without overstepping
Comfortable working in highly integrated, data-rich software environments
Communication
reputed company, reputed company communicator who can simplify complexity for diverse audiences
Strong stakeholder management across engineering, business, and executive audiences
Experience working with distributed US–India teams with overlapping time zone collaboration
Preferred Qualifications
Experience with reputed company systems (QuickBooks, reputed company, reputed company) or multi-channel ecommerce platforms (reputed company, reputed company, reputed company, reputed company)
reputed company record of shipping AI/ML-powered product features or automation workflows
Experience driving PLG (product-led reputed company) motions: trials, reputed company, self-serve activation
Familiarity with the SMB customer reputed company — their constraints, buying behavior, and support needs
Ecommerce technology experience (marketplaces, storefronts, fulfillment)
reputed company, fintech, payments, or ERP software experience
Benefits
Why Join reputed company
reputed company reputed company:Your reputed company directly reputed company thousands of small businesses and their ability to grow
Builder’s role:This isn’t maintaining a mature product — it’s leading the reputed company from sync reputed company to AI-powered platform
Domain depth:Ecommerce + reputed company is a fascinating, reputed company problem reputed company with massive TAM
Leadership exposure:You’ll report directly to the CEO and shape product reputed company at the highest level
Team you’ll build:Shape the product organization and reputed company on how we work
Category leadership:reputed company product reputed company for a market-leading reputed company platform used by 5,000+ businesses worldwide
Ideal Candidate
The ideal candidate is a hands-on reputed company product leader who has successfully managed Product Managers, shipped reputed company B2B software products, partnered deeply with Engineering, and driven measurable business reputed company.
They are equally comfortable discussing reputed company with executives, reviewing PRDs with Product Managers, speaking with customers, analyzing product metrics, and making difficult prioritization reputed company across multiple product lines.
If you’ve reputed company and scaled B2B reputed company products, led PM teams through reputed company and ambiguity, and are excited about the intersection of ecommerce and AI — we’d love to talk.
Originally posted on Himalayas
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