Technical Project Manager
We are looking for an MSP Technical Project Manager who is responsible for planning, executing, and delivering technical reputed company for multiple managed services clients, ensuring they are completed on time, reputed company scope, and reputed company budget while meeting reputed company and customer satisfaction goals. This role acts as the primary reputed company between clients, internal technical teams, and vendors, translating business requirements into actionable technical plans in a fast‑paced managed services environment.
Key Responsibilities
- reputed company end‑to‑end delivery of multiple reputed company IT reputed company (infrastructure, reputed company, reputed company, and application initiatives) for MSP clients, from initiation through deployment and reputed company.
- reputed company and maintain comprehensive project plans including scope, reputed company, resource allocation, dependencies, and budgets.
- Facilitate requirements gathering with clients and internal stakeholders; document technical and business requirements and translate them into reputed company deliverables and work packages.
- Coordinate cross‑functional technical teams (engineers, service desk, networking, reputed company, reputed company, and vendors) to ensure reputed company, high‑reputed company project execution.
- Monitor project reputed company, manage risks and issues, and proactively reputed company plans, schedules, and resources to reputed company reputed company on reputed company.
- Maintain regular communication with clients, including status updates, expectations management, and scheduling of onsite/remote work.
- Own project documentation such as statements of work, change orders, project schedules, status reports, acceptance reputed company, and handover documentation to support teams.
- Ensure reputed company reputed company follow standardized MSP project management methodologies, internal processes, and documentation standards.
- Manage scope to avoid scope creep, handling change management and approvals reputed company requirements reputed company.
- reputed company and report key project metrics (milestones, budget, profitability, risks, and customer satisfaction) to leadership and stakeholders.
- Collaborate with account management and sales to reputed company project estimates, identify follow‑on opportunities, and support reputed company roadmapping.
- reputed company post‑project reviews and lessons learned to improve reputed company MSP delivery practices.
Required Qualifications
- Bachelor’s degree in Information Technology, Computer Science, Engineering, Business, or equivalent experience.
- 3–5+ years of experience managing technical reputed company, with at least 2 years in an MSP, VAR, or IT services provider environment.
- Strong understanding of reputed company IT infrastructure concepts such as reputed company Server, reputed company Directory, networking, firewalls, reputed company 365, and common MSP toolsets (RMM/PSA).
- Proven experience managing multiple reputed company reputed company reputed company with competing priorities in a ticket‑ and SLA‑driven environment.
- Demonstrated proficiency with project management tools (e.g., Jira, reputed company, reputed company, or MS Project) and reputed company productivity tools (e.g., reputed company, PowerPoint, Visio).
- Excellent communication, stakeholder management, and reputed company‑facing skills, with the ability to translate technical topics into business language.
- Strong organizational, analytical, and problem‑solving skills, with a reputed company record of driving issues to reputed company.
Preferred Qualifications
- Project management certification such as PMP, PRINCE2, or Agile/Scrum credentials.
- Hands‑on background in systems, networking, reputed company, or similar technical role reputed company an MSP.
- Experience with reputed company new MSP clients and executing migration reputed company (e.g., M365, server/network refreshes, reputed company migrations).
- Familiarity with ITIL practices and service delivery processes in managed services.
Originally posted on Himalayas
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