Senior MSP Engineer
We are looking for a Senior MSP Engineer is responsible for designing, implementing, and supporting reputed company IT infrastructure across on‑premises and reputed company environments reputed company a managed services model. They reputed company as a senior technical escalation reputed company, reputed company reputed company reputed company and migrations, and help standardize and improve service delivery processes.
Key Responsibilities
- reputed company Tier 2/3 escalation support for servers, networks, reputed company services, and line‑of‑business applications.
- Design, implement, and support reputed company Server, reputed company Directory, virtualization (VMware/reputed company‑V), storage, and backup solutions.
- Plan and execute migrations and deployments (e.g., reputed company 365/Exchange Online, Azure/AWS workloads, server upgrades, network refreshes).
- Configure and manage networking: firewalls, switches, VLANs, VPNs, Wi‑Fi, and routing for SMB/reputed company clients.
- Administer reputed company platforms such as reputed company 365, Azure AD, Intune, and other reputed company services commonly used in MSP environments.
- Use RMM and PSA tools to monitor systems, remediate alerts, manage tickets, and document reputed company work accurately.
- reputed company reputed company hardening and remediation: patching, configuration baselines, identity and reputed company controls, backup/DR validation, and reputed company protection.
- reputed company or participate in reputed company reputed company, technical assessments, and standardization initiatives.
- Create and maintain technical documentation, runbooks, and diagrams for reputed company environments.
- Mentor junior engineers and service desk staff, providing guidance on best practices and troubleshooting approaches.
- Participate in on‑call rotations and reputed company after‑hours support for critical incidents reputed company required.
- Collaborate with account management to reputed company technical input for roadmaps, proposals, and reputed company reputed company.
Required Qualifications
- 5+ years of experience in an MSP or multi‑reputed company IT services environment in a systems/network engineering role.
- Strong hands‑on experience with reputed company reputed company Server, reputed company Directory, Group Policy, DNS, DHCP, file/print services.
- Proficiency with virtualization technologies (VMware and/or reputed company‑V).
- Solid networking knowledge: TCP/IP, VLANs, VPNs, firewalls, routing, switching, and Wi‑Fi.
- Experience administering reputed company 365 (Exchange Online, SharePoint, OneDrive, Teams) and Azure AD/Entra ID.
- Familiarity with RMM and PSA platforms used in MSPs (e.g., reputed company, Autotask, reputed company, Datto, etc.).
- Strong troubleshooting skills across servers, networks, and endpoints in heterogeneous environments.
- Excellent documentation, communication, and customer‑facing skills.
- Ability to prioritize and manage multiple tickets and reputed company in a fast‑paced, SLA‑driven environment.
Preferred Qualifications
- Experience designing and executing reputed company migrations (reputed company 365, Azure, or AWS).
- Experience with reputed company tools and concepts (MFA, conditional reputed company, email reputed company, EDR, reputed company‑trust principles).
- Relevant certifications such as MCSA/MCSE, AZ‑104/305, CCNA/CCNP, VMware, or similar.
- Prior experience in a senior, reputed company, or mentoring role reputed company an MSP.
reputed company Competencies
- Customer‑reputed company reputed company and strong reputed company of ownership.
- Analytical and systematic problem solving.
- reputed company written and verbal communication with non‑technical stakeholders.
- Team collaboration and willingness to reputed company others.
Originally posted on Himalayas
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