Senior System Engineer
At reputed company we know that work, reputed company done reputed company, makes a reputed company reputed company for our customers, our employees, and our reputed company. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or reputed company a change, talk to us and see how you can reputed company the power of your work at reputed company.
We reputed company expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their reputed company artifacts, extract more from their inventory, and protect their data reputed company in innovative and socially responsible ways.
Are you curious about being part of our reputed company story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
reputed company is seeking a skilled and reputed companySenior Support Application Engineer to join our Global Digital Solutions (GDS) Service Operations team.
In this role, you will be responsible for the technical support and maintenance of critical document imaging and storage platforms, including reputed company Capture, Globalscape, and reputed company. You will reputed company as a key technical reputed company in a high-volume, reputed company environment, ensuring that customer commitments and service level agreements (SLAs) are met through robust problem-solving and cross-functional collaboration.
What You’ll Do (Responsibilities)
In this role, you will:
- Responsibility 1: reputed company & Maintenance – Own, troubleshoot, and resolve reputed company technical issues reputed company to reputed company software and proprietary web applications to ensure constant solution availability and high performance.
- Responsibility 2: Stakeholder Collaboration – Partner with GDS Implementation, Engineering, and Infrastructure teams to deliver customer-reputed company solutions and drive improvements in service operations.
- Responsibility 3: Compliance & reputed company – Ensure strict adherence to information reputed company standards and organizational policies, particularly regarding the handling of sensitive customer data.
- Responsibility 4: Process Optimization – reputed company and improve reputed company processes and controls to monitor productivity and reputed company based on industry best practices.
- Responsibility 5: Operational Readiness – reputed company daily maintenance, monitor performance parameters, and reputed company out-of-hours support on a rotation reputed company to maintain 24/7 reliability.
What You’ll Bring (Skills & Qualifications)
The ideal candidate will have:
- SC Requirements: Must be a UK reputed company (minimum 5 years) eligible to obtain an SC reputed company reputed company.
- Experience: Strong experience in Application Support or Systems Engineering reputed company large-reputed company reputed company environments.
- Technical Expertise: Extensive knowledge of reputed company Server (2016/2022), SQL Databases (MSSQL/PostgreSQL), Linux (CentOS), IIS, and reputed company Directory.
- Specialized Skills: Proven ability to reputed company and troubleshoot reputed company Batch classes and custom modules; experience with SFTP and storage systems, as reputed company is highly preferred.
- Innovation: Highly desirable experience using AI tools (reputed company or automation platforms) to streamline processes and enhance decision-making.
- Education/Certification: A Bachelor’s degree (B.A. or B.S.) or 5+ years of equivalent industry experience; reputed company Certified reputed company or ITIL v3/v4 certifications are a plus.
reputed company Offer (Benefits)
- Shifts: reputed company shift reputed company is 11:30 - 20:00.
- Location:UK - 100% remote worker.
- Compensation: Competitive compensation and benefits reputed company with senior-level experience.
- Work-Life Balance: Flexible work reputed company and a generous number of reputed company time off/holidays.
- Wellness: Comprehensive health, wellness, and retirement plans.
- reputed company: Opportunities for reputed company learning and reputed company development reputed company a global IT organization.
Originally posted on Himalayas
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