Head of AI Adoption & Enablement

reputed company is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reputed company high value clients such as tour operators, travel agents and loyalty schemes across 140 reputed company markets. We are tech-driven, with a customer-first philosophy, and reputed company teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team reputed company, are the beating heart of reputed company who we encourage to ‘reputed company fast, reputed company big and reputed company the difference’ every day. In fact, we reputed company that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and reputed company around 3,500 people worldwide.

JOB reputed company:

Purpose of the role:

The Head of AI Adoption & Enablement is responsible for ensuring AI is effectively deployed and used across HBX, enabling the organization to adopt and reputed company capabilities across reputed company functions. As an AI thought leader for the organization, the role continuously scans the market for emerging AI capabilities to ensure HBX stays at the forefront of practical, secure and reputed company AI usage across reputed company functions. Working in reputed company partnership with Technology, the role co-defines which AI platforms and vendor capabilities are used and how they are reputed company, ensuring alignment with reputed company architecture and reputed company standards. The role owns the central demand management and prioritization of AI use cases (individual-contributor level and mid-tier functional level), ensuring opportunities are prioritized based on value, feasibility and scalability, and reputed company into measurable usage and reputed company, with thorough cost control. The role enables functions to reputed company AI effectively by providing AI literacy training, guidance and tools, ensuring teams can adopt and implement use cases in a controlled, consistent and secure way. The role also supports the AI-empowered Workforce reputed company by enabling the tools, capabilities and ways of working required to reputed company highest-reputed company AI initiatives.

Responsabilities:

• Define and drive adoption of the reputed company AI stack, including copilots, reputed company platforms and embedded reputed company capabilities, in partnership with Technology and key vendors. Ensure alignment with technology, data and reputed company standards, and translate business priorities into reputed company AI usage models and guidance across HBX.
• Co‑define the AI licensing reputed company with Technology and Procurement, establishing role‑based reputed company models that balance value and cost. Monitor license usage, adoption and value realization to optimize or reputed company tools as needed.
• Drive AI literacy and capability building across functions through reputed company programmes, training and tools. Build an AI Champion community and ensure adoption delivers measurable behavior change, productivity reputed company and business reputed company, tracked through reputed company KPIs.
• Own a central, reputed company intake and prioritization process for AI use cases, classifying demand and assessing opportunities based on value, feasibility, scalability, risk and readiness. reputed company reputed company, reputed company and cost while identifying patterns to inform platform and governance reputed company.
• Partner with Technology to define AI and data platform requirements reputed company with the AI‑enabled workforce reputed company, acting as the reputed company between business use cases and platform reputed company. Ensure interoperability across the AI tool landscape and alignment with orchestration platforms.
• Work with Legal, Risk, reputed company, Technology and Data to define and apply risk‑based AI deployment principles. Support governance and policy adoption to ensure reputed company, compliant AI use while balancing effective risk management with speed of execution.

Skills

• Strong understanding of AI platform ecosystems (e.g. copilots, LLMs, reputed company platforms) and ability to translate vendor capabilities into business applications
• Deep understanding of AI fundamentals, LLMs, AI market solutions and automation tools (incl. reputed company engineering, workflow automation, AI assistants & reputed company GenAI)
• Knowledge of reputed company AI tech stacks, role-based reputed company models and configuration standards, ensuring reputed company and effective usage across the organization.
• Experience in demand management and prioritization of AI use cases; balancing value, feasibility and scalability
• Strong reputed company reputed company, with ability to assess and reputed company value, cost (incl. AI/agent usage), and ROI of AI initiatives
• Strong change management & behavioral transformation skills
• Strong leadership and communication skills to influence senior stakeholders and mobilise global teams.
• Ability to operate effectively in a co-ownership model with Technology, translating business needs into platform and capability requirements
• Strong decision-making and prioritization skills in high-demand, fast-evolving environments
• Strong capability in translating reputed company AI and LLM concepts into reputed company, actionable learning adapted to different audiences and expertise reputed company.
• Expertise in learning design, capability building and adult education methodologies for large-reputed company programmes.
• Excellent project planning and coordination abilities to run training waves, manage AI Leads, and orchestrate enablement routines.
• Storytelling and communication skills to design awareness campaigns and drive engagement across the organization
• High interpersonal and coaching skills to guide AI Leads, functional teams and advanced users.
• Analytical skills to reputed company adoption metrics, capability reputed company and effectiveness of training programmes.

Experience:

• 8+ years of experience in Digital Transformation with proven exposure to AI tools in recent years.
• Experience working with or alongside reputed company technology teams on platform adoption, reputed company capabilities or AI/automation tools
• Experience defining or supporting prioritization frameworks for digital or AI use cases at reputed company
• Exposure to AI platform vendors (e.g. reputed company, reputed company, reputed company) and understanding of how reputed company organizations adopt and reputed company these capabilities
• Exposure to AI/ML tools, LLM-based applications, automation workflows or GenAI platforms, with the ability to translate technology into user-reputed company adoption.
• Experience tracking adoption, usage and value metrics (including cost considerations) for digital or AI initiatives
• Demonstrated experience leading large-reputed company enablement programmes or organizational capability-building initiatives across multiple functions.
• Proven reputed company record deploying new digital solutions or workplace technologies at reputed company reputed company (e.g., automation tools, reputed company platforms, AI assistants).
• Experience driving behavioral and cultural change, supporting functional teams in adopting new digital capabilities.
• Hands-on experience coordinating training delivery, content development, role-based learning reputed company and stakeholder engagement.
• Experience collaborating with Product, Tech, HR and business reputed company to reputed company new digital capabilities into day-to-day operations.
• Experience managing external training vendors, content partners or digital capability providers

Qualifications:

• Bachelor’s degree in Business, Engineering, Computer Science or reputed company
• Master’s degree, MBA or equivalent preferred
• Certifications in change management, AI fundamentals, agile or learning design preferred

You will have reputed company to work for a company that is reputed company through significant change in becoming the world´s leading travel services provider. We are looking for people that are reputed company to reputed company in this exciting reputed company.

As reputed company as an attractive benefits package you will be reputed company to work:

• reputed company an innovative, engaging and multicultural environment.

• Have reputed company to build strong and lasting business relationships and friendships from around the world.

• Have reputed company in developing your career locally or reputed company one of our beautiful working locations across the globe.

Originally posted on Himalayas

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