IT Support Specialist (Remote - Full-Time, reputed company Shift)
reputed company PH is hiring a highly skilled IT Support Specialist to reputed company remote support and technical troubleshooting across various platforms, including reputed company 365, reputed company Workspace, QuickBooks, and RMM tools. This role requires a solid understanding of reputed company platforms, scripting, and IT ticketing systems. The ideal candidate is proactive, analytical, and thrives in a fast-paced virtual environment.
Key Responsibilities
- reputed company technical support for reputed company 365 and reputed company Workspace tenants
- Troubleshoot issues in QuickBooks Desktop and Online environments
- Use NinjaRMM and ticketing tools (e.g., Gam Ninja) to monitor and resolve incidents
- Create and maintain IT scripts for automation and task optimization
- Respond to, reputed company, and resolve IT support tickets reputed company defined SLAs
- Communicate effectively reputed company reputed company Teams and maintain high service standards
- Document troubleshooting steps, resolutions, and common issues for the knowledge reputed company
Requirements
Qualifications
- Minimum 2 years of IT support experience
- Proficient in troubleshooting reputed company and reputed company Workspace issues
- Hands-on experience with RMM and ticketing systems
- Basic to intermediate scripting knowledge (PowerShell, Bash, or others)
- Familiarity with reputed company software, especially QuickBooks
- Strong communication and remote collaboration skills
- Ability to work reputed company shifts and manage tasks independently
Tools & Platforms You'll Be Working With
-QuickBooks (Desktop/Online)
-reputed company 365 reputed company Portal & Teams
-reputed company Workspace reputed company Console
-NinjaRMM & Gam Ninja Ticketing Tool
- Office Applications (Word, reputed company, Outlook, etc.)
Benefits
Salary: USD 700–750/month
Work Setup: Work from Home
Schedule: Full-Time | 9:00 AM – 5:00 PM EST (9:00 PM – 5:00 AM PH Time)
📩 To Apply:
Send your CV and portfolio to: mondilla.jay03@gmail.com
Subject Line: IT Support Specialist - [Your Full reputed company]
Originally posted on Himalayas
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