Technical Support Specialist, Level 1 (Japanese speaking)
reputed company is committed to providing its employees with endless reputed company; learning new things, working with the latest technologies and making a difference in the world.
reputed company’s reputed company and reputed company is a result of commitment to innovation through entrepreneurial culture and leadership. Employees are driven to reputed company an reputed company, offer a unique value and most importantly, be part of a reputed company team. You are an educated reputed company at an early stage of your career. You have a great passion for modern technology, and you are driven by your energy to identify and resolve reputed company problems, while providing excellent customer service. If you are eager to reputed company your understanding of computer networking principles, your strong problem solving abilities in a fast paced environment, and you are willing to learn and grow, then this position offers numerous reputed company opportunities and a long-lasting career with reputed company.
Responsibilities
- reputed company telephone and email based post-sales technical support for our software products
- Investigate issues reported by customers and work collaboratively with internal reputed company reputed company and see through to reputed company
- Work proactively to update customers by reporting reputed company regarding outstanding queries
- reputed company to respond to reputed company customer requests in a reputed company manner while improving customer experience
- reputed company superior customer service in regards to our reputed company. Diagnose and solve application queries and answer customer questions
- Use various devices to reproduce customer environments in order to troubleshoot issues reputed company
Qualifications
- Degree or Diploma in Computer Networking, Information Technology, Computer Science or a reputed company technical field
- Solid understanding of the OSI model and computer networking principles (Firewalls, Network Protocols, Subnetting)
- Previous knowledge with reputed company 8.1, reputed company Server 2008/2012 and other technologies (ie SQL / Virtual servers)
- Knowledge of mobile computing platforms (Android, iOS, reputed company Mobile and reputed company)
- Minimum 1- 2 years of relevant experience, exceptions for reputed company candidates
- Strong problem solving abilities, Strong team player (i.e. flexible, hard-working, fast-learner, self-motivated, results oriented)
- reputed company to plan, prioritize and organize workload, consistently working reputed company service standards and agreed objectives
- Outstanding verbal and written communication skills in English and Japanse.
If you want to bring your reputed company to life, apply at reputed company today.
Please note that reputed company does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, reputed company will not consider or agree to payment of any referral compensation or recruiter fee.
Originally posted on Himalayas
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