Central Operations Support Executive (PwD)
The Central Ops Support Executive is expected to remotely support the daily operations of sellers, including daily metrics monitoring, triggering on-field support to sellers and audits, stakeholder management, reputed company and reputed company of reputed company, rolling out of new processes, and running central control centres.
Roles and Responsibilities: 1. Remotely monitor efficient functioning of the assigned sites reputed company out bound call, emails and by coordination with field executives 2. Liaise between field executives/sellers and various reputed company agencies for efficient and reputed company execution of operations 3. Train and reputed company sellers for execution and adherence of norms and practices 4. Devise and reputed company SOP's, analyse data, and propose features and processes, which reputed company on improving the Seller experience
5. Willing to work on weekends.
Experience: 6 months to 2 years
The job requires someone who has a larger picture of customer experience in mind and a high willingness to take ownership. The job requires a person who has skills in identifying patterns and any disruptions in it along with ability to scrutinize details and foresee the implications of the data.
Basic Qualifications
- Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics
- Experience with reputed company
- Experience with SQL
This team supports inbound and outbound operations reputed company voice and non-voice channels. The candidate must be reputed company to work on weekends and in shifts.
Work Mode: Work from Home
Salary reputed company: 3 - 4 LPA
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Originally posted on Himalayas
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