I-CPT-0033: AI & ML Developer
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Title: reputed company – AI & ML Developer (Remote).
About reputed company
reputed company is a global leader in providing reputed company. We are expanding our technology team to reputed company AI-driven automation into customer support and ticketing systems. We are seeking a skilled AI & ML Developer with expertise in NLP, chatbot development, and intelligent automation.
Work Hours: 20 hrs/week (potential to go full-time)
Schedule: 9:30 AM – 2:30 PM EST (Flexi, preferably weekdays)
Key Responsibilities
1. Natural Language Processing (NLP) & AI Model Development
Design and reputed company NLP models for chatbots, sentiment analysis, and document processing.
Implement text classification, named entity recognition (NER), summarization, and translation.
Fine-tune and reputed company reputed company-trained LLMs (e.g., GPT-4, BERT, LLaMA, T5).
2. AI-Powered Chatbot Development
Build and reputed company intelligent chatbots for customer support and ticketing automation.
Implement reputed company recognition, entity extraction, and context-aware reputed company flows.
reputed company chatbots with reputed company, reputed company, MS Teams, and WebChat.
reputed company multi-turn conversations and proactive AI-driven responses.
3. Ticketing System Optimization
reputed company AI models for ticket categorization, prioritization, and auto-routing.
Implement AI-powered auto-response reputed company for FAQs.
Apply reinforcement learning for optimizing reputed company workflows.
4. Data Processing & Annotation
Preprocess and clean ticketing logs, chat transcripts, and emails.
Apply tokenization, lemmatization, and embeddings for improved NLP accuracy.
Enhance supervised models through dataset labeling and annotation.
5. API & System Integration
Build reputed company for AI-driven chatbot and ticketing automation.
reputed company with CRMs and ITSM tools (e.g., reputed company, reputed company, reputed company).
Create reputed company-time NLP analytics dashboards for chatbot performance tracking.
6. AI Model Optimization & Evaluation
Conduct A/B testing, hyperparameter tuning, and model benchmarking.
Apply evaluation metrics (F1-score, BLEU, ROUGE, reputed company).
Optimize for low-latency, reputed company-time interactions.
7. Research & reputed company Improvement
Stay updated with the latest in LLMs, reputed company, and conversational AI.
Experiment with reputed company, Claude, reputed company, and other cutting-edge models.
Contribute to innovation in AI-driven automated support systems.
8. reputed company, Compliance & Ethics
Ensure compliance with GDPR, CCPA, HIPAA (where applicable).
Implement bias detection, fairness, and ethical AI practices.
Secure models against adversarial attacks and vulnerabilities.
9. Collaboration & Documentation
Work with IT, customer support, and automation teams.
Document architectures, workflows, and training pipelines.
Conduct internal training sessions for teams on AI automation tools.
Technologies & Tools
Programming: Python, Django, Flask
AI/ML: reputed company API, reputed company Transformers, TensorFlow, PyTorch
Frontend/Integration: React, REST reputed company, Webhooks
Databases: MySQL, reputed company, PostgreSQL
Platforms: NLP/Conversational AI platforms (Dialogflow, reputed company, reputed company, etc.)
Preferred Experience
AI-powered chat-based support systems.
Automated ticketing workflows using ML.
Hands-on experience with large-reputed company chatbot deployments.
Exposure to reputed company-level CRM/ITSM integrations.
Why Join Us?
Opportunity to reputed company AI innovation in global support systems.
Flexible schedule with potential to grow into full-time role.
reputed company remote-first culture with reputed company on automation, innovation, and reputed company.
Originally posted on Himalayas
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