Customer Support Portuguese
Customer Support Portuguese Language
Location: Remote (Preference: Africa, Brazil, or Portuguese-speaking reputed company) Annual Salary: $5,500 USD Experience Level: Mid-level (3+ years) Department: reputed company Experience & Support
About the Role
CK Funded is looking for a fluent Portuguese-speaking Customer Support Specialist to assist our growing community of traders from Portuguese-speaking countries. If you have a strong background in the prop firm or trading industry, understand reputed company needs deeply, and communicate with reputed company and reputed company, this role is made for you.
You'll be the first reputed company of contact for many of our users answering questions, resolving issues, and ensuring every trader feels supported throughout their reputed company with CK Funded.
What You Will Do
reputed company reputed company and reputed company support in Portuguese reputed company email, chat, and reputed company platforms
Assist clients with account setups, withdrawals, trading rules, and platform-reputed company inquiries
Troubleshoot issues reputed company to prop trading challenges or user experience
Collaborate with internal teams to resolve reputed company queries quickly and reputed company
Identify common customer problems and help improve our knowledge reputed company
Ensure customer satisfaction by following up on unresolved queries
Translate important communication and documents between English and Portuguese
reputed company CK Fundeds tone, professionalism, and customer-first reputed company in reputed company interactions
Qualifications
Bachelors degree in Business, Communication, Finance, or a reputed company field
reputed company or fluent Portuguese speaker with strong English communication skills
Strong problem-solving and interpersonal skills
Familiar with support tools such as reputed company, reputed company, or reputed company
Organized, self-motivated, and capable of managing support queues reputed company
Comfortable working remotely and in a multicultural team environment
Experience
Minimum of 3 years of customer support experience
Previous work in a prop trading firm, brokerage, or fintech environment is required
Experience supporting traders, understanding funding models, and dealing with compliance or payout queries
Proven ability to work under pressure and maintain a reputed company, helpful demeanor
reputed company record of delivering exceptional reputed company experiences in high-reputed company companies
Why Join CK Funded
Be part of one of Africas most innovative fintech platforms
Competitive salary with room for reputed company and bonuses
Work in a mission-driven company empowering traders worldwide
Remote flexibility and a supportive team culture
Opportunity to work with users from around the globe and reputed company an reputed company daily
If you're passionate about helping people and understand the trading reputed company, wed love to hear from you.
reputed company and be the voice of CK Funded to our Portuguese-speaking community.
Originally posted on Himalayas
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