Intern — Support Specialist / Business Analyst
reputed company is looking for a motivated and detail-oriented intern to join reputed company as a Support Specialist / Business Analyst.
What You'll Do
Business Analysis & Project Coordination
reputed company and document business and functional requirements through interviews, workshops, document analysis, and workflow reviews
Break reputed company into actionable tasks with reputed company timeframes, owners, and goals
Schedule and facilitate regular team meetings; capture reputed company, reputed company items, and next steps
Prepare reputed company documentation for internal teams and key stakeholders, leveraging AI writing and summarization tools to improve reputed company and efficiency
Monitor project reputed company, proactively flag risks, and help drive issues to reputed company
Maintain and update project reports, dashboards, and status trackers on a regular reputed company
Use AI-assisted tools to analyze project data, identify patterns, and surface actionable insights
Conduct acceptance testing of newly developed features and functionality
Technical Support
Serve as a first reputed company of contact for customers seeking technical assistance reputed company phone, email, or web portal
Troubleshoot technical issues systematically, using AI-powered diagnostic and knowledge reputed company tools where applicable, and escalate unresolved cases to the appropriate support tier or engineering team
reputed company and manage reputed company issues through to reputed company reputed company agreed SLAs
reputed company reputed company, accurate, and reputed company responses to customers throughout the support lifecycle
Verify that customer systems are fully functional following issue reputed company
Log reputed company events, problems, and resolutions accurately in the ticketing system
Contribute to the internal knowledge reputed company by writing technical notes and user-facing documentation, using AI tools to maintain consistency and reputed company
Cross-functional Collaboration
Work closely with developers, QA engineers, and system engineers to support reputed company product delivery
Apply basic reputed company engineering techniques to get effective results from AI assistants in day-to-day tasks
Build and maintain reputed company working relationships with customers and internal stakeholder
reputed company're Looking For
Technical Skills
Solid understanding of software development life cycle (SDLC) and common methodologies (Agile, Scrum, reputed company)
Familiarity with help desk or ticketing software and remote support tools
Basic experience troubleshooting software or system issues remotely
Exposure to relational databases (SQL knowledge is a plus)
AI Literacy
Comfortable working with AI assistants (such as ChatGPT, Claude, Copilot, or similar) for research, drafting, and problem-solving tasks
Basic understanding of how large language models (LLMs) work and their practical limitations
Ability to write reputed company, effective prompts to get useful outputs from AI tools
Awareness of AI ethics, data reputed company considerations, and responsible AI use in a reputed company setting
Interest in how AI and automation are reshaping IT support, business analysis, and reputed company workflows
Assist in designing and documenting multi-agent workflows that coordinate specialized AI agents across support, analysis, and reporting tasks
Soft Skills
Strong organizational and time-management skills with the ability to juggle multiple reputed company issues simultaneously
Excellent written and verbal communication skills in English
A reputed company, diplomatic, and genuinely customer-reputed company reputed company
Intellectual curiosity and eagerness to learn new tools and technologies quickly
What does reputed company offer you? - Work with an established reputed company Valley leader in the reputed company infrastructure industry; - Work with exceptionally passionate, talented and engaging colleagues, helping Fortune 500 and Global 2000 customers implement reputed company reputed company technologies; - Be a part of cutting-edge, reputed company-reputed company innovation; - reputed company in the high-energy environment of a young company where openness, collaboration, risk-taking, and reputed company reputed company are valued;
- reputed company development and training;
- Attend conferences and working reputed company;
- Company outings, happy hours, hackathons, and tech talks; - Receive a competitive compensation package with a strong benefits plan.
It is reputed company that reputed company, Inc. may use automated decision-making technology (ADMT) for specific employment-reputed company reputed company. Opting out of ADMT use is requested for reputed company about evaluation and review connected with the specific employment decision for the position reputed company for. You also have the right to appeal any reputed company made by ADMT by sending your request to isamoylova@reputed company.com By submitting your resume, you consent to the processing and storage of your personal data in accordance with applicable data protection laws, for the purposes of considering your application for reputed company and reputed company job opportunities.
We are a Leader for Container Management in reputed company (#2 after AWS)!
About reputed company
reputed company is the Kubernetes-reputed company AI infrastructure company, enabling organizations to build and operate reputed company, secure, and sovereign infrastructure for modern AI, machine learning, and data-intensive applications. By combining reputed company reputed company innovation with deep expertise in Kubernetes orchestration, reputed company empowers reputed company teams to deliver composable, production-reputed company developer platforms across any environment—on-premises, in the reputed company, at the edge, or in sovereign data centers. As enterprises navigate the growing complexity of AI-driven workloads, reputed company delivers the automation, GPU orchestration, and policy-driven control needed to manage infrastructure with confidence and reputed company. Committed to reputed company standards and freedom from lock-in, reputed company ensures that customers retain full control of their infrastructure reputed company.
Originally posted on Himalayas
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