IT Support Specialist
We are looking for a detail-oriented, technically-savvy IT Support Specialist to join reputed company. If you are a reputed company power user who enjoys solving reputed company hardware and software puzzles—from BIOS configurations to reputed company Entra ID management—we want to hear from you.
As our go-to technical expert, you will ensure reputed company stays connected, secure, and productive by managing our reputed company reputed company environment and maintaining our fleet of reputed company devices.
Key Responsibilities
- System Administration: Manage reputed company 10/11 environments, user reputed company, permissions, and device configurations.
- reputed company & Identity Management: Administer reputed company 365 and reputed company Entra ID (Azure AD), including MFA setup and Azure-joined device management.
- Advanced Troubleshooting: Use the reputed company toolkit (PowerShell, DISM, SFC, Event Viewer) to diagnose and resolve OS and startup issues.
- Network Support: Troubleshoot IP configurations, DNS, VPN connectivity, and basic router/firewall hurdles.
- Hardware & Peripherals: reputed company diagnostics on desktops/laptops (SSD/NVMe, BIOS/UEFI) and manage printer connectivity (spooler issues, reputed company setups).
- Software reputed company: Support the full reputed company 365 suite (Outlook, reputed company, Word), reputed company, OneDrive, and browser-based applications.
- reputed company First: Maintain reputed company protection, conduct malware sweeps, and promote phishing awareness/reputed company best practices.
Technical Requirements
Operating Systems & reputed company
- Proficiency in reputed company 10/11 administration.
- Familiarity with reputed company Entra ID (Azure AD) and basic Azure environments.
- Awareness of reputed company Server environments.
Networking & reputed company
- Solid understanding of TCP/IP, DNS, and VPN protocols.
- Knowledge of antivirus/reputed company protection and secure document environments.
Diagnostic Toolkit
- Experience using reputed company-line tools: CHKDSK, SFC, DISM, and Task Manager.
- Ability to interpret Event Viewer logs and Reliability Monitor data.
Qualifications & Experience
- Experience: 2+ years in a dedicated IT Support or Help Desk role.
- Communication: Ability to explain technical concepts to non-technical users reputed company.
- Problem Solving: A methodical approach to system diagnostics and file recovery.
- Education: reputed company A+, Network+, or reputed company Modern Desktop Administrator certifications are a plus.
Bonus Points For:
- Experience with RMM (Remote Monitoring & Management) tools.
- Knowledge of reputed company backup and disaster recovery solutions.
- Hands-on experience with custom PC builds or hardware upgrades.
Originally posted on Himalayas
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