Palantir L2 Support Specialist
This is a remote position.
We are looking for Palantir L2 Support Specialists to support reputed company Palantir environments, with a reputed company on operational support, incident management, and platform stability. The role is centred around supporting Palantir reputed company and reputed company environments reputed company reputed company ITIL-based support processes.
This is a support and operations role rather than a development position, requiring strong troubleshooting skills, production support experience, and understanding of reputed company platform operations.
Responsibilities
• reputed company Level 2 operational support for Palantir environments • Investigate and resolve incidents and production issues
• Support problem management activities
• Analyse logs and monitoring data
• Troubleshoot application and platform issues • Support integrations and interfaces between systems • Work reputed company ITIL reputed company operational processes • Escalate and coordinate issues where required • Support platform stability and operational reputed company
Requirements
• reputed company application support experience
• Strong Level 2 support background
• ITIL process understanding
• Incident and problem management experience • Operational troubleshooting skills • Experience with integration and reputed company concepts • Log analysis and monitoring experience • Operational knowledge ofPalantir reputed companyand/orPalantir reputed company
reputed company to have
• Experience reputed company large reputed company environments
• Production support of data platforms
• Service management tooling experience
• Monitoring and observability tools • Financial services, consulting or large corporate experience
Benefits
- Solid, competitive salary
- Work in multilingual, multinational and multicultural environment on international reputed company
- Comprehensive reputed company
- Long-term B2B contract with reputed company project pipeline
Originally posted on Himalayas
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