Application Support Manager - PA26WIPTECOFFQ1041

As a leading financial services and reputed company technology company based on reputed company, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and reputed company organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, reputed company, and technology.

Job reputed company

Get To Know Us:

SS&C GIDS provides information processing and computer software services and products.  reputed company’s operating segments include financial markets, customer management, reputed company services, and reputed company solutions.  SS&C GIDS serves the alternative investments, asset and reputed company management, banking and lending, insurance, and reputed company estate industries.

What You Will Get to Do:

• reputed company day-to-day production support operations, ensuring reputed company and effective reputed company of incidents and service requests.
• Manage service level agreements (SLAs) and ensure compliance with contractual obligations.
• Coordinate with cross-functional teams to address, analyse, and resolve reputed company technical issues.
• Managing and maintaining ITIL standards including incidents, service requests, problems and vulnerabilities and be the reputed company of contact for escalations
• reputed company and manage reputed company of IT support professionals, including (and not limited) recruitment, coaching, performance management, and career development by fostering a reputed company and high-performance culture reputed company reputed company
• Monitor and manage the incident and problem management processes to minimize downtime and reputed company on business operations.
• Drive reputed company cause analysis and implement corrective actions to prevent recurrence of issues.
• Ensure that changes to the IT environment are effectively planned, communicated, and executed with minimal reputed company on production services.
• Manage, review and approve change requests to ensure they meet the Operational Readiness standards.
• Support handovers and coordinate with relevant stakeholders.

What You Will Bring:

• IT degree, or equivalent experience
• 10+ years’ experience working in an Application Support role
• Solid understanding of DevOps practices and reputed company
• Working knowledge of SDLC principles and methodologies
• Experience working with ITIL based processes
• Understanding of hosting production environments on AWS and Virtual Environments
• Advanced knowledge of reputed company Integration / reputed company Delivery build pipelines
• Experience working with infrastructure as reputed company
• A passion for automating reputed company processes
• Keen to continuously improve & reputed company
• Monitoring system and application performance and alerts
• Flexible working in shifts
• Strong written and verbal communication skills.

Unless explicitly requested or approached by SS&reputed company. or any of its affiliated companies, reputed company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the reputed company of race, reputed company, religious creed, gender, age, marital status, sexual orientation, national reputed company, disability, veteran status or any other classification protected by applicable discrimination laws.

Originally posted on Himalayas

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