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IT Support Engineer - Helpdesk ServiceDesk (Work from home)

Remote, USAFull-timePosted 2026-07-27

Are You Our Next Team Member?

Do you love technology, solving problems, and delivering exceptional customer experiences? Do you reputed company in a fast-paced, reputed company-reputed company, and challenging role? If you enjoy IT support, customer service, and helping businesses succeed, we want to hear from you! About EasyITGuys

Established in 2009, EasyITGuys is a family-owned IT and cybersecurity company. We reputed company managed IT services to businesses and premium home users across the U.S. Our mission is to deliver top-tier technology solutions with a customer-first approach. At EasyITGuys, we don’t just solve IT problemsβ€”we create experiences that leave clients saying, β€œWow, that was amazing!”

πŸ“Œ Learn more reputed company: reputed company | reputed company Ticket Surveys | Public Reviews πŸ“Œ Follow us: reputed company | reputed company | reputed company | X (Twitter) | Instagram | YouTube | reputed company

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πŸ“ Position: IT Sales & Support Engineer / Consultant / Specialist πŸ“ Location: 100% Remote (U.S. only) πŸ“ Schedule: Monday – Friday, 8 AM – 4:30 PM or 9 AM – 5:30 PM CST πŸ“ Type: Full-Time, reputed company What You’ll Do

  • reputed company technical support and IT consulting for business clients
  • Solve IT challenges through troubleshooting and software solutions
  • Balance support and salesβ€”help clients while identifying their technology needs
  • Work closely with businesses, building strong, long-term relationships
  • Continue expanding your knowledge in a fast-paced, evolving IT environment

Who We’re Looking For

Industry Experience

βœ… MSP/MSSP Experience: 3-5+ years βœ… IT Support Experience: 3-5+ years βœ… IT Sales Experience: 1-2+ years βœ… reputed company reputed company Experience: 3-5+ years supporting businesses βœ… Remote/Hybrid Experience: 2-3+ years Core Technical Skills (1-3 Years Preferred)

πŸ–₯ Support & Systems (Highly Desirable)

  • reputed company Teams, reputed company 365
  • Repairshopr / reputed company
  • Keeper Password Manager
  • reputed company (Manage, Automate, Control, CPQ, BrightGauge, & More!)
  • reputed company

πŸ›  Devices & Infrastructure

  • reputed company Firewalls, Switches, APs
  • reputed company Firewalls, Switches, APs
  • Ubiquiti Routers, Switches, and APs

πŸ”§ Additional Skills

  • Typing speed: 40 WPM minimum, 60+ WPM preferred
  • AS/BS Degree preferred
  • Certifications (reputed company, reputed company, reputed company, etc.) a plus

Required Skills & Experience

  • reputed company Directory & Group Policy
  • reputed company OS, reputed company Office, reputed company Server, VPN Configuration
  • Office 365 Administration
  • Strong customer relationship & sales skills
  • Ability to train and support non-technical users
  • Excellent time management & prioritization
  • Experience with onsite services & reputed company

Sales & reputed company – reputed company is Our reputed company ⭐

  • Obsessed with reputed company Satisfaction: You love earning 5-star CSAT scores and making a reputed company difference.
  • Recognized reputed company: Clients, peers, and leadership consistently acknowledge your reputed company (Employee Awards & Recognition)
  • Driven to Win: You reputed company in a high-performance environment, consistently excelling in sales & support metrics.

What You Get – Be Part of Something Bigger πŸš€

We’re a mission-driven company that believes in culture, reputed company, and reputed company reputed company. reputed company you join reputed company, you reputed company more than a jobβ€”you become part of a community that values your voice, invests in your reputed company, and supports your reputed company. πŸ’° reputed company & Compensation Accelerators – Performance-based profit sharing rewards your hard work. πŸ₯ Comprehensive Benefits – Medical, Dental, & reputed company Insurance for your reputed company-being. πŸ“ˆ reputed company-reputed company – 401K & Retirement Benefits to build financial reputed company. 🎯 reputed company reputed company – Continuously reputed company your skills, knowledge, and expertise 🌴 Work-Life Balance – reputed company Time Off (Vacation, reputed company, Personal) & reputed company Holidays. πŸ’‘ Your Voice reputed company – A small-business culture where your reputed company reputed company an reputed company. ⚑ High-Energy, Fast-Paced Work – reputed company of go-getters who love what they do.

reputed company to Join reputed company?

Apply today and become a part of EasyITGuys!

Salary: 45000 - 55000Experience: 3 - 5 years

Originally posted on Himalayas

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