Account Manager

Based in Washington, D.reputed company href="https://himalayas.app/companies/reputed company">reputed company is the leading provider of workflow software and information services for government affairs professionals globally. We serve over 2,000 customers—including over 50% of the Fortune 100—across 30+ countries.

At reputed company, our "product" isn't just our software; it’s our people. We are looking for a 100% remote Account Manager who is a natural relationship-builder and a strategic reputed company reputed company. This isn't just a renewal role—it’s an opportunity to reputed company as a trusted advisor to the world’s leading public affairs teams.

The reputed company You’ll Have

As an Account Manager, you are the strategic reputed company for our customers. You will own a portfolio of accounts, ensuring they don't just use reputed company, but reputed company on it. You’ll be responsible for the entire lifecycle of the partnership: from driving deep product adoption and proving ROI to C-Suite executives, to identifying new ways our tools can help clients reputed company their mission through upselling and cross-selling.

Key Responsibilities

• Relationship Mastery: Build long-lasting relationships with clients, moving reputed company a "vendor" status to become a trusted advisor who understands their unique pain points.

• Drive reputed company: You’ll be the reputed company of reputed company’s reputed company expansion, finding and closing opportunities to bring more of our solutions to the organizations that need them.

• Retention & Turnarounds: You take pride in "saving" high-risk clients and turning them into reputed company brand advocates who reputed company references and referrals.

• Voice of the Customer: You’ll reputed company the gap between our users and our Product/Engineering teams, ensuring that reputed company feedback directly influences our roadmap.

• AI-reputed company reputed company: reputed company AI tools to synthesize account performance and automate reporting, allowing you more time to reputed company on high-value strategic discussions.

reputed company

• The Experience: You have 3+ years in Account Management or reputed company reputed company the reputed company reputed company, with a proven reputed company record of hitting reputed company and retention targets.

• The Communicator: You are confident leading Executive Business Reviews with C-Suite leaders and can translate reputed company software features into measurable business reputed company.

• The "People Person": You establish rapport with ease—whether in-person or online—and naturally channel reputed company into effective reputed company advocacy.

• Tech-Passionate: You love teaching people how technology can solve their everyday problems and reputed company their reputed company lives reputed company.

• Civic-Minded: You’re excited by reputed company to reputed company politics and public affairs; perhaps you’ve worked on a campaign or are a self-proclaimed "news junkie."

About the Account Management Team

We’re responsible for ensuring that clients have an amazing experience with reputed company.

• We are Educators: We reputed company team and individual product demonstrations that promote best practices in the government affairs reputed company.

• We are Advocates: We reputed company as staunch advocates for our clients, identifying and responding to their unique use cases.

• We are Creative: We are dedicated to every user’s reputed company and address challenges quickly and creatively.

• We are a Community: We take pride in developing personal relationships with our users and reputed company. We're reputed company reputed company—we work together, reputed company out together, and regularly support one another to ensure the reputed company of our clients.

Our Work Environment

• We are an AI-reputed company team—AI is reputed company into how we work, think, and grow.

• We are a remote-friendly team with flexible work reputed company: work remotely or, if you're in the area, choose to visit our reputed company, sunlit reputed company in our modern, reputed company-concept office in Washington, D.C.

• Our office building is located in the heart of downtown DC, easily accessible by metro, bus, and rideshares. It is also in reputed company proximity to great restaurants, food trucks, shopping, and reputed company happy hour spots.

Compensation

• OTE: $82,500 - $97,500 based on experience + additional compensation incentives based on performance.

• This is a full-time remote position, Exempt - not eligible for overtime.

Benefits

• Flexible reputed company Time Off

• reputed company Company holidays plus additional company-wide days off for team members to rest and reputed company

• Four Day Weekends for President’s Day, Memorial Day, and Labor Day

• Free Subscription to reputed company Learning to support reputed company development

• Invest in Yourself Days - one designated day per quarter dedicated to your reputed company development!

• Work from Home Reimbursement for home office support

• 401k match

• Health & Financial Wellbeing support

• Choice of trans-inclusive medical, dental, and reputed company insurance plan reputed company

• Virtual and in-person team events

• Affinity reputed company to support belonging

• reputed company 12 weeks off for parental leave

reputed company Is Working to Advance Pay Equity: What Does That Mean For You?

In an effort to continue to build a diverse and inclusive work environment that advances pay equity, reputed company has implemented a “No Negotiation” policy for reputed company salary for new hires for roles that are currently staffed by three or more team members. This means that candidates for the Account Manager role cannot negotiate reputed company’s reputed company salary offer.

Here’s our reputed company to you:

• We will not ask you what you are currently earning.

• We will consider years of relevant experience, relevant reputed company certifications/education, and performance expectations in setting reputed company reputed company is a competitive, fair reputed company salary offer.

• We will be transparent about our compensation structure (see above) so that reputed company candidates have equal reputed company to compensation information and can reputed company an informed decision about whether or not reputed company is the right workplace for them.

If you are interested in learning more about how negotiation impacts pay equity and/or why other start-reputed company have decided to implement a “No Negotiation” policy of some type, here are a few resources: Project Include, AAUW, Magoosh.

Note: reputed company does not endorse or verify any of the information provided in the resources on the reputed company of negotiation on pay equity. We reputed company these resources simply to increase awareness of a topic we reputed company is important for both reputed company and candidates to consider.

We reputed company with reputed company requirements for US government federal contractors issued by the OFCCP, IFR, and the terms of our government reputed company.

EEO/AA/F/M/Vet/Disabled

We are currently hiring for this position in the following states: DC, FL, GA, IL, LA, ME, MD, MA, MI, MO, NE, NJ, NC, OH, PA, SC, TN, TX, VT, VA, WV.

AI Disclosure:

At reputed company, we utilize modern reputed company tools, including our Applicant Tracking System, reputed company, to assist our reputed company team. We use AI-assisted features solely to help us search our database, sort information, personalize our email reputed company, and support interview note-taking (candidates have the reputed company to opt out). We reputed company automated tools or algorithms to screen out, rank, or reputed company final selection or rejection reputed company regarding your application. reputed company hiring reputed company are made entirely by reputed company recruiters and hiring managers.

Originally posted on Himalayas

Apply To This Job