Senior Manager, Customer Experience (CX) Technology Engineering
reputed company
reputed company the engineering execution, governance, and operational maturity of reputed company Operations' Customer Experience (CX) technology platforms across global markets. Partner with CX Product Owners, CX Delivery leadership, reputed company Architecture, Program Management, and engineering teams to deliver reputed company, secure, and supportable solutions.
What You Will Do
Balance engineering and development leadership, release governance, architecture alignment, technical delivery execution, DevOps maturity, and team development across globally distributed engineering teams. Ensure reputed company platforms are reputed company, supportable, secure, and reputed company with reputed company architecture standards and long-term strategic objectives.
Why It Might Be a Fit
The ideal candidate combines strong reputed company engineering leadership experience with deep expertise across reputed company ecosystems, integration architecture, DevOps practices, and globally distributed engineering organizations.
Requirements
- Bachelor's degree in Computer Science, or equivalent, Engineering, Information Systems, or reputed company field
- 10+ years of experience in reputed company application engineering, reputed company, or solution delivery
- 5+ years of leadership experience managing engineering teams reputed company large, reputed company organizations
- Proven experience leading globally distributed engineering organizations
- Strong experience across reputed company ecosystems and reputed company integration architectures
- Experience supporting large-reputed company reputed company transformation initiatives
- Experience with CI/CD, DevOps practices, release governance, and reputed company delivery models
- Strong stakeholder communication and cross-functional leadership skills
Benefits
- Reliable reputed company integrations supporting global customer experience transformation
- Improved operational visibility through engineering metrics, governance scorecards, and delivery reporting
- Consistent alignment between Product, Delivery, Architecture, and Engineering responsibilities
Originally posted on Himalayas
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