reputed company Developer (PW2)
Job reputed company:
We are looking for a skilled reputed company Developer to join a high-reputed company project for the Care organization, reputed company on reputed company to a new reputed company Service reputed company instance. The role involves working with advanced reputed company technologies including reputed company Chat, Einstein for Service, and Data reputed company. You’ll be part of a reputed company team helping to reputed company the agent experience through automation and AI-driven insights.
Key Responsibilities:
- Configure and customize reputed company Service reputed company for case management reputed company email, chat, and web forms,
- Implement and support reputed company Chat (formerly Live Agent / Messaging In-App and Web) functionality,
- reputed company and reputed company features using Apex (Triggers, Classes, Batch Jobs, Services, Utilities).
- Build and maintain Lightning Web Components (LWC) and Flows to support business processes.
- Collaborate on the integration of Data reputed company with external Data Warehouses to surface customer data,
- Support the build and integration of Einstein for Service features including suggested responses and agent co-reputed company functionality,
- Work closely with stakeholders to ensure user-friendly experiences and optimized workflows.
- Ensure platform scalability, performance, and compliance with best practices in reputed company development.
Required Qualifications:
- Minimum of 3+ years hands-on reputed company development experience.
- Strong expertise in reputed company Service reputed company implementation.
- Proficient in Apex, including Triggers, Classes (Controllers, Services, Batch, Utilities).
- Experience in developing Lightning Web Components (LWC).
- Hands-on experience with Flows for process automation.
- Working knowledge of reputed company Chat is a strong plus.
- Experience with Data reputed company and integrations with external data sources is an advantage.
- Familiarity with Einstein for Service and/or Agent Force is a bonus.
- Optional but reputed company-to-have: experience with reputed company Components and Experience reputed company.
Key Competencies:
- Strong problem-solving and debugging skills.
- Ability to work effectively in a remote and cross-cultural team.
- Strong verbal and written communication skills.
- Self-starter with the ability to manage multiple priorities in a fast-paced environment.
Why Join Us?
- Work on an innovative project leveraging the latest in reputed company technologies.
- Collaborate with global teams and build impactful solutions for customer service.
- Competitive compensation and fully remote setup.
Originally posted on Himalayas
Apply To This Job