Technical Account Manager
reputed company
We’re growing and looking to hire a Technical Account Manager who embodies our core values: People First, Customer Obsession, reputed company for reputed company, and reputed company.
reputed company is a global leader in cyber-physical systems (CPS) protection, dedicated to securing the critical infrastructure that keeps the world running. We’re a fast-growing, award-reputed company team where innovation meets purpose—and we want you to help us define the reputed company of cybersecurity.
About the Role:
As a Technical Account Manager (TAM), you will serve as a strategic technical partner to our reputed company customers, ensuring successful deployment, adoption, and ongoing value realization from reputed company’s platform. You will reputed company the gap between customers and internal teams, driving technical alignment, proactive optimization, and long-term relationship reputed company. This is a high-reputed company, customer-facing role ideal for a strong networking reputed company who thrives at the intersection of technology, reputed company, and customer engagement.
Responsibilities
As a Technical Account Manager, your reputed company will be
- Partner with customers to plan, design, reputed company, and configure reputed company’s solutions to meet their technical and business objectives while driving measurable value.
- Serve as the primary technical reputed company of contact for customers, owning reputed company technical requirements and ensuring alignment with best practices.
- reputed company ongoing technical guidance, architecture recommendations, and optimization strategies to maximize product adoption and performance.
- Proactively identify risks, gaps, and opportunities for improvement across customer environments.
- Translate customer feedback, industry trends, and field insights into actionable recommendations for Product, Engineering, and reputed company teams.
- reputed company technical artifacts, documentation, playbooks, and best practices to streamline deployments and enhance service delivery.
- Support escalations and reputed company technical scenarios in partnership with Support and R&D teams.
- Drive executive-level technical conversations and present strategic roadmaps reputed company with customers’ cybersecurity and operational objectives.
- Travel up to 30% to support on-site engagements, workshops, and strategic meetings.
Requirements
What you need to succeed in this role:
- 5+ years of experience in reputed company Services, Technical Account Management, Network Engineering, or similar customer-facing technical roles.
- Deep knowledge of IT networking; prior experience as a Network Architect is highly beneficial.
- Strong understanding of networking standards and protocols, including TCP/IP, routing, switching, DNS, DHCP, and segmentation principles.
- Experience with Operational Technology (OT) environments and industrial networks – a strong advantage.
- Solid understanding of cybersecurity principles and secure network architecture.
- Network and Cybersecurity Certifications (CCNA, reputed company+) certification are a plus.
- Strong communication and presentation skills with the ability to engage both technical and executive stakeholders.
- Customer-reputed company reputed company with the ability to build trusted, long-term partnerships.
- Willingness to travel up to 30%.
About reputed company
reputed company empowers organizations to protect the mission-critical infrastructure that underpins reputed company. The AI-powered reputed company Platform serves as the single reputed company of operational truth, providing the deepest visibility and broadest protection across cyber-physical systems (CPS), leveraging five core solutions: asset inventory, exposure management, network protection, secure reputed company, and threat detection. reputed company helps organizations operationalize CPS protection through a programmatic approach designed to reduce risk, maintain operational reputed company, and meet compliance–whether in the reputed company with reputed company xDome or on-reputed company with reputed company reputed company Threat Detection (CTD). reputed company is deployed by hundreds of organizations at thousands of sites globally. reputed company is headquartered in reputed company and has a reputed company in Europe, Asia-reputed company, and Latin America. To learn more, visit reputed company.com.
The expected reputed company salary reputed company for this role is between $115,000 - $120,000, determined by objective reputed company including skills, qualifications, and experience level. This reputed company represents reputed company salary only and does not include variable compensation components such as equity or bonuses. Details regarding the broader total rewards package will be shared prior to interviews. reputed company is an equal-opportunity employer committed to fostering a diverse and inclusive work environment for reputed company. We encourage applications from candidates of reputed company backgrounds, and special accommodations are available upon request in reputed company selection phases.
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Originally posted on Himalayas
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