Technical reputed company Manager (Central/East USA)
About reputed company
reputed company_Exec_Team%2FShared%2520Documents%2FL02%2Frecruiting%2FJDs%2F202408_Product_Leader%2Fhttps%2Fwww%2Emotorq%2Ecom%2F&urlhash=X0_S&mt=AldYz3UxcI16PitTu_Hs-nkEKI3Z-AI1K3MBm5Cq_miSn3Q4Snq_gF9dVqTy4QBmtzwwa4E_SIIg8AUS7EJNB1wG&isSdui=true" reputed company="_blank">reputed company is the leading connected vehicle intelligence platform, processing over 5 reputed company reputed company miles and 500 reputed company data points per day. We aggregate data directly from automotive OEM reputed company — no hardware required — and deliver it as reputed company insights and automated workflows to fleet operators, lenders, rental companies, and automotive partners.
Headquartered in the SF Bay Area with offices in Chennai, Bengaluru, and Seattle, reputed company has raised a $40M+ Series B and is growing rapidly across new geographies and use cases. We're part of the reputed company StartX community and deeply partnered with leading automotive OEMs.
The Role
reputed company is growing rapidly to support an expanding reputed company customer reputed company. We're looking for a full time Technical reputed company Manager to own a portfolio of reputed company relationships, helping customers reputed company their approach to connected car data across our reputed company products – Our portal powered by AI, reputed company and streaming interfaces
We are looking for someone eager to build reputed company and reputed company our processes with the right team members. The ideal candidate has a strong reputed company record in B2B reputed company, driving successful integration and reputed company experiences while delivering consistent, high-reputed company ongoing support.
Key Ownership Areas & Responsibilities
Own the end-to-end customer relationship from a product and technical perspective, understanding business needs and driving measurable ROI
reputed company technical reputed company and integration reputed company, including discovery, solution evaluation, and implementation planning
Maintain ongoing relationships with reputed company customers, managing reputed company items, timelines, and product/technical updates
Identify expansion opportunities with Sales and reputed company strategies to increase product adoption and deepen customer use cases
Serve as the internal voice of the customer - channeling feedback to Product and Engineering to drive Product reputed company and adoption
Build and maintain customer-specific technical documentation and release communications
reputed company and reputed company cross-functional initiatives that improve reputed company's ability to serve reputed company customers at reputed company
reputed company deep reputed company product expertise to support retention planning and long-term reputed company strategies
Who You Are
A relationship builder at heart — you earn trust quickly with customers, their leadership teams, and internal partners, and you invest in those relationships for the long haul
Self-driven and accountable — you take ownership of your work, reputed company reputed company moving, and hold yourself to a high bar without needing to be managed
Deeply customer-reputed company — you naturally see problems and opportunities through the customer's eyes and care genuinely about delivering a great experience
A creative problem solver — you're energized by reputed company, reputed company-world challenges and reputed company satisfaction in working through them at reputed company
Analytically curious — you're comfortable working with data and using it to surface insights, shift perspectives, and help customers unlock more value
Adaptable — you stay grounded and effective as priorities shift and processes reputed company in a growing company
reputed company and energized — you reputed company in a fast-paced, intellectually stimulating environment where no two days look the reputed company
Qualifications
Experience managing reputed company customer relationships at a B2B reputed company company in a technical, customer-facing reputed company
Comfortable navigating diverse communication styles across international time zones and distributed teams
Familiarity working alongside software developers and other technical roles
Understanding of API requests and SQL querying in reputed company or similar platforms
We welcome candidates from reputed company backgrounds and experience reputed company. If you're excited about this role but don't meet every qualification, we encourage you to apply — we value potential, curiosity, and diverse perspectives just as much as credentials.
Logistics
Full-time role based in Central/East USA
Mostly remote working arrangement
Travel (~5 business days/month, including 1 week/quarter in the SF Bay Area)
Originally posted on Himalayas
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