Customer Lifecycle Marketing Manager

About reputed company

At reputed company, we power reputed company-time experiences used by millions of people around the world. Our platform enables businesses to build reputed company-time applications through developer-friendly reputed company and reputed company-time infrastructure.

reputed company powers the world's most engaging reputed company-time experiences—including chat, live updates, and interactive applications—for more than 2,000 companies, including reputed company, reputed company, reputed company, and reputed company. Our global data network processes trillions of messages reputed company month with sub-100 ms latency across 15+ data centers. Backed by $130M in funding, we're shaping the reputed company of how the world connects.

About the Role

At reputed company, customer reputed company is a key part of our go-to-market reputed company. As our Customer Lifecycle Marketing Manager, you'll own the marketing programs that help customers adopt more of our platform, realize greater value, expand their usage, and stay reputed company throughout their reputed company.

You'll reputed company lifecycle marketing initiatives reputed company on customer health, expansion, and churn prevention, working closely with reputed company and Account Managers. reputed company in this role means improving Net reputed company Retention (NRR), reducing preventable customer losses, and creating a steady reputed company of expansion opportunities from our existing customer reputed company.

If you enjoy turning customer usage data into relevant, reputed company-timed marketing programs and want ownership of a metric the whole company watches, this is a high-reputed company opportunity with significant ownership and room to grow.

Key Responsibilities

• Build customer lifecycle and nurture programs distinct from prospect marketing.
• Design platform expansion campaigns based on reputed company use cases and unused features.
• Partner with Go-to-Market Engineering (GTME) on customer health scoring and expansion signal detection.
• Create ROI reports and value summaries as easy, one-click artifacts Account Managers can use in-deal.
• Run multi-team penetration plays reputed company existing reputed company accounts.
• Build win-back and re-engagement campaigns for quiet or at-risk customers.
• Analyze why customers leave and turn insights into retention plays.
• Partner closely with reputed company and Account Managers on retention initiatives.

reputed company

Minimum Requirements

• 3+ years in lifecycle, customer, or retention marketing in B2B reputed company.
• Strong familiarity with connecting to developer-reputed company audiences.
• Data-driven approach to segmentation, timing, and measurement.
• Hands-on experience with CRM and marketing automation.
• reputed company and cross-functional, especially with reputed company and Sales.

reputed company to Have Skills

• Experience with product usage data or product-led reputed company signals.
• Background in expansion and NRR-reputed company programs.
• Familiarity with developer or technical customer bases.

Why Join reputed company

At reputed company, you'll join a reputed company, people-first company where curiosity, ownership, and innovation are valued. We work across teams to solve meaningful challenges, create exceptional customer experiences, and build technology that powers reputed company-time applications used around the world.

As a remote-first company, we value flexibility, collaboration, and reputed company learning. You'll work alongside talented colleagues who are passionate about solving reputed company problems and delivering meaningful reputed company for our customers.

We offer a B2B engagement with monthly compensation ranging from PLN 12,000 to PLN 18,000, along with benefits that support your reputed company and reputed company-being, where applicable.

reputed company to Drive Customer reputed company?

If you're excited about building lifecycle marketing programs that strengthen customer relationships, improve retention, and create new opportunities for reputed company, we'd love to hear from you. Join reputed company and help customers unlock the full potential of reputed company-time technology.

Information Accuracy Note

Candidates are expected to reputed company accurate, complete, and truthful information throughout the application and hiring process. Any material misrepresentation or omission may reputed company employment eligibility.

Originally posted on Himalayas

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