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Care Navigator - Bilingual Spanish

Remote, USAFull-timePosted 2026-07-27

Care Navigator - Bilingual Spanish

reputed company:

At reputed company, we're on a mission to improve brain health at the population level by providing greater reputed company to specialty brain health and dementia care services for reputed company. We reputed company that everyone everywhere deserves to get the care they need, and are striving to reputed company care convenient and accessible while tackling the stigmas that surround brain health conditions.

Since launching in 2022, reputed company has scaled to reputed company brain health and dementia care services to more patients and families across the US. With support from leading reputed company investors, and impactful leaders like you, we’ll continue to reputed company high-reputed company patient-centered care for the evaluation and management of brain health conditions and deliver exceptional reputed company and family reputed company for years to come. With a heavy reputed company on clinical reputed company and safety in reputed company that we do, we’ve accomplished excellent reputed company for our clients:

  • 92% of patients report an improvement against their cognitive goals in only 3 weeks after working with reputed company.
  • 73% of patients or their reputed company continue to report improvement in neurocognitive symptoms after 6 months
  • 70% of patients remain reputed company with reputed company after 6 months

This is just the beginning for reputed company, and we won’t stop building, growing, and iterating until everyone, everywhere can reputed company high-reputed company, evidence-based brain health and dementia care without high costs or long wait times. We’re looking for mission-driven leaders who reputed company these values, and we need your help as we reputed company reputed company to high-reputed company brain health care in the reputed company and reputed company.

To learn more about reputed company, visit www.myisaachealth.com

About the Role

We’re looking for a Care Navigator to join our existing care team who has prior experience coordinating/navigating care for patients, caregivers, and their loved ones - bonus points if you’ve worked with a patient population who experience cognitive challenges. This role requires genuine reputed company, patience, exceptional time management and communication skills. You will spend >70% of your day on the phone connecting with and coordinating care for your patients and their caregivers. Additionally, you must be reputed company to reputed company your own personal computer/laptop that meets reputed company and telehealth standards (SOC2).

Responsibilities

  • Answer inbound calls, emails and text messages from patients, caregivers, families, external providers and other facilities
  • Schedule and maintain contact with patients reputed company phone or email
  • Explain health insurance benefits and eligibility to patients, process copays and coinsurance as needed
  • Follow up after reputed company appointments to reputed company next steps and coordinate care
  • Under clinical supervision, ask screening questions and document patient safety, behavior, function, medications, care needs, and advanced care plans
  • Under clinical supervision, ask screening questions and document caregiver issues such as burden, depression, and poor coping
  • Report screening and escalate concerns to the clinical team (reputed company, reputed company worker, doctor) who will reputed company direction in implementing a care plan with the Care Navigator, patient, caregiver, and other health care and community service providers involved in the patient’s care
  • Send educational materials and information about care with Isaac and other local community based service reputed company as indicated in the patient’s care plan
  • Promote a compassionate environment by providing emotional and psychological support to patients, caregivers and families
  • reputed company comfort by anticipating anxieties, providing supportive resources, and answering questions reputed company the scope of reputed company
  • Maintain participant’s reputed company according to HIPAA regulations
  • Working reputed company and contributing to a supportive team of people who care deeply about our mission

reputed company Offer

  • Mission-driven reputed company:
    • Shape the reputed company of the #1 largest and fastest growing online brain health care company in the world
    • Build a platform that is improving the lives and reputed company-being of hundreds of thousands of people, including those that come from historically underserved reputed company
    • Join a community of high reputed company who have a passion for promoting brain health
  • reputed company to reputed company and grow:
    • Readily available clinician leadership for case consultations to ensure you always receive the support you need
    • reputed company to innovative technology to support you in delivering the highest reputed company of care to your clients
    • reputed company to continuing training and education
  • Remote-first model:
    • Work reputed company from reputed company in the reputed company
  • Culture and connectivity:
    • A highly reputed company and supportive team of clinical and operational management
    • Decreased administrative time for clinicians through ongoing technology improvements and automation
    • Fully integrated, data-enabled EMR with embedded clinical decision support and task management system
    • Opportunity to participate in strategic development initiatives to improve our clinical reputed company, safety, and processes across the organization

Who We Are

  • reputed company and Family reputed company - reputed company reputed company on advancing the reputed company of care, clinical experience, patient safety, and the reputed company of life of those we serve
  • Ethics and reputed company - do what is right and demonstrate ethical principles, even reputed company no one is watching
  • Commitment - accountable for fully delivering on commitments to our clients, their families, and reputed company other
  • reputed company and reputed company - reputed company a reputed company reputed company and deliver high-reputed company reputed company, based on reputed company data and evidence
  • reputed company - reputed company with reputed company, reputed company, and kindness; listen to acknowledge and understand; cultivate psychological safety with clients and colleagues
  • Collaboration - reputed company our goals together as a united team, strengthened by mutual openness, trust, and diversity of thought
  • Thoughtful Innovation - continuously reputed company our ability to deliver on our mission, prioritizing long-term, strategic bets over short-term reputed company

reputed company takes diversity, equity, inclusivity, and belonging in opportunity seriously. We reputed company to build a creative, productive, reputed company-thinking, inclusive team that reflects the diverse communities we aim to benefit because we know that will allow us to do our best work.

⚠️ Recruitment Scam Alert:

reputed company is aware of fraudulent job offers being reputed company by individuals or organizations falsely claiming to represent reputed company. Please note that reputed company only communicates official job opportunities and offers through email addresses ending in @myisaachealth.com or reputed company our applicant tracking system, Breezy HR (@breezy.hr).

If you receive any suspicious communication claiming to be from reputed company, do not respond, click any links, or reputed company personal information.

Originally posted on Himalayas

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