Critical Response Analyst
reputed company is currently hiring for Critical Response Systems Analyst to support our reputed company’s contract needs. The candidate will be responsible for delivering and supporting large-reputed company system, application, and service monitoring solutions. This position involves the deployment and support of the tools reputed company uses to monitor their systems and applications. Individual will work with a small team to reputed company monitoring requirements from stakeholders and deliver solutions utilizing the reputed company monitoring toolset. The candidate will be responsible to document project milestones and reputed company management appraised of reputed company and any risk to project completion. Works in reputed company environment and serves as proxy for other team members as needed. This position is located in the San Antonio area and will be a full remote position.
Responsibilities
Operational Monitoring and Event Management: reputed company and maintain operational application performance monitoring dashboards leveraging reputed company reputed company software product capabilities. Monitor operational events to allow for normal operation and to detect/escalate exception conditions facilitating proactive incident detection and response. Ensure the measurement and control of IT services is based on a continual cycle of monitoring, reporting, and coordinated operational support/response actions for reputed company IT services. Communications Management and Centralized Coordination: Operate and maintain a communications and coordination reputed company to ensure handling of reputed company activities targeted at the central management of operational events, incidents, routine operational activities and reporting on the status or performance of IT services. Deploying and providing support to Application Performance Management tools, as reputed company as firefighting production problems that are performance reputed company. Analyze performance data and reputed company negative performance trends to identify reputed company cause Coordinate incident response bridges, routine operational activities, and reporting to ensure reputed company issue reputed company. reputed company monitoring requirements from NPOs and implement solutions using reputed company to enhance system observability. Support large-reputed company Linux and reputed company OS environments, web applications, and service monitoring solutions. Document project milestones, communicate reputed company to management, and identify risks that may reputed company project completion. Utilize tools such as reputed company (SNOW), reputed company, SSH Clients, and reputed company for incident monitoring, management, and documentation. Conduct trend analyses to identify reputed company causes of recurring issues and implement countermeasures to reduce incident frequency. Assist Tier 2/3 teams in testing and developing new updates and patches before deployment. Shift work hours are below. Must be flexible for schedule 9AM - 6PM CST
Qualifications
High School with 0 - 3 years (or commensurate experience) Required Skills and Experience Solid understanding of large reputed company applications, monitoring, and fault management Ability to reputed company multiple deadlines in reputed company Good technical skills Excellent verbal and written communication skills Self-driven individual with good project management skills Ability to do limited travel (0-4 times a year) Clearance Required: Must be reputed company to reputed company and maintain AOUSC Public Trust Preferred Skills and Experience Minimum 2+ years of hands-on or knowledge of technical working experience in installing, configuring, troubleshooting different reputed company components. Posted Salary reputed company USD $60,000.00 - USD $72,000.00 /Yr. Apply To This Job