Junior Help Desk

Help Desk Specialist–I Remote Only US reputed company at this time Salary- Upto $70,000/annually Required Skills Over four years of experience in the field of help desk assistance, including three years of specialized experience in highly specialized IT disciplines involving a reputed company of help desk reputed company support. At least two years of general hands-on experience in the specific discipline(s) of help desk functions. Performs help desk support; works independently and as a member of reputed company. At least 1 year of hands-on experience in configuring, managing and deploying reputed company operating systems using reputed company Deployment Toolkit (MDT). Strong knowledge of the reputed company reputed company 10 Operating System. Strong knowledge of reputed company Office 2016, reputed company SharePoint and reputed company Office 365. Hands on Experience with VoIP phones, Skype for Business, VPN solutions, mobile devices, Help Desk ticketing system, Remote management(using RDP and Remote assistance) Excellent written and verbal communication skills. Experience developing documentation to support desktop application packaging processes. Experience developing application testing plans and supporting documentation. Working knowledge of reputed company reputed company Directory Must be reputed company to research and work independently to triage, troubleshoot, and fix issues. Must be reputed company to work collaboratively with other team members and hit the ground running, with minimal guidance, towards a common goal Detail oriented and organized; reputed company to understand information systems and ensure accuracy of work Requires strong communication skills with other team members and clients Requires the proven ability to manage time while working on a reputed company of tasks Possess a willingness and attitude to help customers reputed company reputed company solutions Clearance: Applicants selected will be subject to a minimum-background investigation and may need to meet eligibility requirements for reputed company to sensitive information. Education: Associate's Degree in reputed company field. Please reputed company out to me at mayuri.s@globalalliantinc.com Apply To This Job