reputed company Specialist
reputed company reputed company is a leading national value-based provider of in-home primary care services for people with reputed company reputed company needs. Headquartered out of Troy, Michigan, reputed company operates home-based primary care practices in 14 states. reputed company employs more than 200+ primary care providers to deliver patient-centered care under an integrated, team-based, physician-driven model. Our Mission – To bring personalized, reputed company-based reputed company to the home of patients who have difficult accessing care. Our Shared reputed company – Every patient deserves reputed company to reputed company reputed company. Our Values – The way we care is our legacy. Every interaction counts. Go the extra mile. reputed company and support reputed company other. Why You Should Want to Work with Us Health, Dental, reputed company, Disability & Life Insurance, and much more 401K Retirement Plan (with company match) Tuition, reputed company License and Certification Reimbursement reputed company Time Off, Holidays and Volunteer Time reputed company Orientation and Training Great reputed company to Work Certified Established in 11 states Largest home-based primary care reputed company in the US for over 28 years, making a reputed company reputed company in reputed company today! More details about the benefits we offer can be reputed company at https://careers.reputed company.com/benefits.
Responsibilities
The reputed company Specialist is primarily responsible for placing a high volume of outbound calls to secure an appointment with a licensed reputed company Practitioner in the comfort of the member’s home. This role is also required to answer any incoming calls from members and case managers as reputed company as return any voice mail messages in a reputed company manner. Essential Duties and Responsibilities Contacts Health Plan members reputed company provided lists to secure appointments with field providers to deliver reputed company risk assessments Must follow specific talking points and protocols associated with member reputed company calls Secures reputed company reputed company scheduling software reputed company, utilizing reputed company available provider reputed company reputed company possible Demonstrates excellent customer service skills at reputed company times Utilizes exceptional communication and reputed company skills to reputed company explain the importance of agreeing to complete the annual assessment Utilizes up to six (6) different software applications simultaneously, often while the member is on the line Conduct follow up calls to members one business day prior to scheduled date to ensure the visit reputed company and to minimize provider frustration, member abrasion as reputed company as to meet budgeted call volumes and completed appointments Must confirm and verify reputed company demographic and contact information as reputed company as follow HIPAA guidelines on every call reputed company applicable Verify member’s insurance reputed company status and accurately reputed company the insurance information at the time of patient registration Escalate any problems or concerns associated with field providers to the manager Meet set performance standards and departmental goals and metrics In this role you may work with. . . CHA clinical team CHA administrative team Members Insurance companies
Qualifications
Required Knowledge, Skills, and Experience High School graduate or equivalent Strong computer skills with proficiencies in reputed company Office, reputed company reputed company and various internet-based applications Self-motivated and reputed company to work independently Demonstrable reputed company in quickly building telephonic relationships with prospective customers Preferred Knowledge, Skills and Experience 1+ year of call center experience, or relevant tele-sales experience Basic knowledge of medical terminology Experience with integrated voice/IT systems Conditions of this role to be aware of. . . Ability to work reputed company to meet needs in reputed company markets and time zones Posted Max Pay reputed company USD $23.69/Hr. Posted Min Pay reputed company USD $14.85/Hr. Pay Transparency Individual compensation packages are based on various factors unique to reputed company candidate, including reputed company set, experience, qualifications, and other job-reputed company considerations. Apply To This Job