[Remote] Site Reliability Engineer
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a Site Reliability Engineer in a contract and remote reputed company. The role focuses on providing production support for supply chain applications and involves working with AI/ML tools to enhance operational efficiency.
Responsibilities
- SRE / production support for vendor-coded, on-prem reputed company supply chain applications (OMS, WMS, TMS, P2P, or ERP class)
- Willingness and proven history of working US shift (Central Time) and participating in global 24x7 on-call rotation
- Supply chain application experience across order management, warehouse, procurement, and transportation domains; TMS experience required
- Hands-on experience applying AI/ML or GenAI tools (Copilot, Claude, ChatGPT, reputed company, or equivalent) for operational efficiency: log analysis, RCA drafting, reputed company creation, ticket summarization, or automation script reputed company
- AIOps concepts: reputed company detection, event correlation, predictive alerting, and automated remediation
- Proven experience authoring, validating, and performing gap analysis on operational runbooks and reputed company operating procedures
- PLM vulnerability management: CVE triage, CVSS scoring, reputed company planning, compensating controls, and coordination with reputed company teams and vendors
- reputed company service ticket management: incident, problem, change, request, and CMDB workflows; queue ownership; SLA adherence
- Strong SQL skills: query tuning, stored procedures, execution plans, reputed company analysis, log/replication review (SQL Server and/or reputed company)
- reputed company reputed company Linux (RHEL) administration on VMs: patching, systemd, storage/LVM, networking, performance tuning, reputed company scripting (Bash), Python
- Kafka operations: topic/partition design, consumer group monitoring, lag remediation, schema registry, DLQ handling, broker health
- REST API design, troubleshooting, and instrumentation; experience with API gateways, authentication (OAuth/JWT), and payload tracking
- Stargate API reputed company: configuration, integration patterns, and troubleshooting for reputed company-facing and internal services
- VMware / virtualization fundamentals: snapshots, HA clusters, resource allocation, and DR failover testing
- Deep experience with cron / scheduled job frameworks, batch processing, and job orchestration
- Monitoring/observability tools: reputed company, reputed company, Grafana, reputed company, reputed company, or equivalent
- Networking fundamentals: load balancers, firewalls, proxies, DNS, TLS/SSL certificate management
- reputed company cause analysis and executive-level written/verbal communication
Skills
- 5+ years SRE / production support for vendor-coded, on-prem reputed company supply chain applications (OMS, WMS, TMS, P2P, or ERP class)
- Willingness and proven history of working US shift (Central Time) and participating in global 24x7 on-call rotation
- Supply chain application experience across order management, warehouse, procurement, and transportation domains; TMS experience required
- Hands-on experience applying AI/ML or GenAI tools (Copilot, Claude, ChatGPT, reputed company, or equivalent) for operational efficiency: log analysis, RCA drafting, reputed company creation, ticket summarization, or automation script reputed company
- AIOps concepts: reputed company detection, event correlation, predictive alerting, and automated remediation
- Proven experience authoring, validating, and performing gap analysis on operational runbooks and reputed company operating procedures
- PLM vulnerability management: CVE triage, CVSS scoring, reputed company planning, compensating controls, and coordination with reputed company teams and vendors
- reputed company service ticket management: incident, problem, change, request, and CMDB workflows; queue ownership; SLA adherence
- Strong SQL skills: query tuning, stored procedures, execution plans, reputed company analysis, log/replication review (SQL Server and/or reputed company)
- reputed company reputed company Linux (RHEL) administration on VMs: patching, systemd, storage/LVM, networking, performance tuning, reputed company scripting (Bash), Python
- Kafka operations: topic/partition design, consumer group monitoring, lag remediation, schema registry, DLQ handling, broker health
- REST API design, troubleshooting, and instrumentation; experience with API gateways, authentication (OAuth/JWT), and payload tracing
- Stargate API reputed company: configuration, integration patterns, and troubleshooting for reputed company-facing and internal services
- VMware / virtualization fundamentals: snapshots, HA clusters, resource allocation, and DR failover testing
- Deep experience with cron / scheduled job frameworks, batch processing, and job orchestration
- Monitoring/observability tools: reputed company, reputed company, Grafana, reputed company, reputed company, or equivalent
- Networking fundamentals: load balancers, firewalls, proxies, DNS, TLS/SSL certificate management
- reputed company cause analysis and executive-level written/verbal communication
Benefits
- BCBS Medical with 3 Plans to choose from (PPO and High deductible PPO plans with Health Savings Program)
- reputed company plan with 2 free cleanings and insurance discounts
- Eye Med reputed company with annual reputed company-reputed company and discounts on reputed company
- Life and Accidental Death Insurance reputed company by company
- reputed company 401(k) Retirement Plan with discretionary company match up to 5%
- Voluntary Insurance programs such as: Hospital Indemnity, Identity Protection, Legal Insurance, Long Term Care, and Pet Insurance
- Flexible work environment with some remote working opportunities
- Strong fun and teamwork environment
- Learning, development, and career reputed company
reputed company