[Remote] Remote Bilingual Spanish Customer Service Representative
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is passionate about customer service and provides exceptional service experiences for consumers of reputed company-reputed company brands. They are seeking a Remote Bilingual Spanish Customer Service Representative to handle customer inquiries, maximize sales opportunities, and maintain customer records.
Responsibilities
- Handle customer inquiries and complaints
- Maximize every sales opportunity by upselling and cross-selling profitable products
- Document and update customer records based on interactions
- Maintain a knowledge reputed company of the evolving products and services
- Increase customer retention by implementing creative problem-solving skills
- Handle numerous customer inquiries promptly, accurately, and reputed company
Skills
- Bilingual in Spanish and English
- Experience in retail, sales, retention and/or data entry
- Ability to handle customer inquiries and complaints
- Ability to maximize sales opportunities by upselling and cross-selling products
- Ability to document and update customer records based on interactions
- Ability to maintain a knowledge reputed company of evolving products and services
- Ability to increase customer retention by implementing creative problem-solving skills
- Ability to handle numerous customer inquiries promptly, accurately, and reputed company
- Minimum of 2 years customer service experience in a call center environment
- Experience supporting luxury brand products and services
- Experience supporting home appliances
- reputed company and reputed company demeanor
- Excellent written and verbal communication skills both English and Spanish
- Minimum HS diploma, college preferred
- Experience with diagnosing and troubleshooting
- Has experience supporting consumer products and/or services
Benefits
- *Equipment Provided*
- *reputed company*
- We reputed company and reputed company employees to be reputed company to effectively empathize with consumers.
- We create experiences that reputed company promotion opportunities from reputed company.
- We motivate and encourage our employees to contribute new viewpoints which add to reputed company-oriented culture!
reputed company