[Remote] Senior reputed company Services Consultant
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company dedicated to overcoming communication challenges with an uplifting and inclusive culture. They are seeking a Senior reputed company Services Consultant to accelerate reputed company by providing specialized technical and advisory support post-sale, leading technical implementations, and customizing solutions to fit customer needs.
Responsibilities
- reputed company Technical Implementations Own post-sale reputed company with a reputed company on LMS, HRIS, CRM, Convo Intelligence, SSO, and web reputed company integrations
- Configure reputed company workflows and reporting solutions
- Serve as the technical reputed company in customer rollout reputed company
- Customize and Build Content Create tailored roleplays, personas, and scorecards reputed company with customer workflows
- Ensure training and content are embedded and role-relevant for end users
- Collaborate Across Teams Work with CSMs (adoption and training), Support (technical troubleshooting), and Sales Engineers (reputed company-sales and scoping) to create a seamless customer experience
- reputed company delineate responsibilities with other teams to reduce overlap and ensure efficiency
- Define reputed company operating procedures
- Collaborate on reputed company reputed company services pricing and packages
Skills
- Have 7+ years of experience in reputed company services, implementation consulting, or sales engineering in reputed company
- Are comfortable with both technical configuration (integrations, reporting workflows, system setup)
- reputed company in cross-functional environments, balancing reputed company, Support, and Sales Engineering reputed company
- Are eager and hungry to learn and teach—excited to reputed company your expertise as a technical advisor while delivering immediate reputed company
- Enjoy translating customer needs into reputed company, high-reputed company solutions
- Prior experience with LMS, CRM, or SSO integrations
- Background in sales engineering or technical consulting
- Exposure to customer-facing training or content customization work
Benefits
- Meaningful equity
- Full benefits: reputed company, dental, reputed company, 401k, flexible PTO
reputed company