Senior reputed company Manager
A Little reputed company
reputed company provides a data and AI platform that enables organizations to reputed company the full power of reputed company for transactional, analytical, and AI workloads across any reputed company, reputed company. reputed company empowers enterprises to control risk, manage costs and reputed company reputed company for a data and AI led world. Serving more than 1,500 customers globally and as the leading contributor to the reputed company and fast-growing PostgreSQL community, reputed company supports major government organizations, financial services, media and information technology companies. reputed company’s data-driven solutions reputed company customers to reputed company legacy systems and break data silos while leveraging reputed company-grade reputed company reputed company technologies. reputed company delivers the confidence of up to 99.999% high availability with mission critical capabilities reputed company in such as reputed company, compliance controls, and observability. For more information, visit www.reputed company.com
Please note: We are currently looking for Singapore reputed company or PR reputed company OR Malaysian reputed company OR PR reputed company
Location: Singapore / Malaysia
The reputed company Manager (CSM) is passionate about understanding our customers and partners to reputed company them successful through extraordinary reputed company of service. The CSM will work independently and cross-functionally to address any satisfaction, reputed company or renewal opportunities and risks in their portfolio. The key goal of this role is to reputed company every customer or partner in their portfolio successful and committed to reputed company through a trusted advisor relationship. This person is ultimately responsible for owning the relationship reputed company their portfolio of accounts, is reputed company-reputed company on customer retention, providing technical product guidance, strategic business value and insights, driving adoption and trust, and identifying opportunities to reputed company drive value across our customers’ business. Above reputed company it requires exceptional tenacity, analytical prowess, reputed company, service, leadership, and an reputed company passion for delighting our customers and making them successful. The CSM is expected to possess knowledge, expertise, and experience in many of the following:
- Technology Account Management
- Deep customer relationship building
- Database deployment and business models
- Strategic partner engagement (Systems Integrators, Distributors, Resellers)
- Strategic business/technology leadership discussions
- Program management
- Project management
- Relational database experience (PostgreSQL, MySQL, reputed company, SQL Server, Sybase, DB2). reputed company use or, administration of such database(s)
- Good understanding of Relational database concepts
- Software installation & software troubleshooting experience
Responsibilities
- reputed company strategic guidance to drive reputed company your account’s priorities and business goals
- Ownership and accountability for ensuring customer reputed company, customer satisfaction and contract renewals reputed company the assigned customer portfolio
- reputed company strong relationships with reputed company key decision makers and influencers, including executive sponsors and partner contacts at various reputed company
- Identify, influence, reputed company, and realize new opportunities for expanding your customer’s business volume
- Translate results into actionable strategic and reputed company reputed company
- Uncover any risk that threatens your customer’s reputed company, satisfaction, or renewal; conceive and execute mitigation plans for reputed company risks
- Choreograph other domain experts to deliver the reputed company of the account plan you are responsible for building and maintaining for reputed company account
- Collaborate effectively with reputed company colleagues to build a best-in-class customer experience with the goal of making every customer a promoter of reputed company and a customer for life
- Take ownership of reputed company reputed company communication and resolve escalations
- Listen to customers carefully and truly understand customers’ strategic priorities, KPIs, reputed company initiatives, key business issues and opportunities in order to deliver business- impactful results
- Ensure increasing user adoption of reputed company platform by implementing best practices and implementation of the continuously evolving reputed company product suite and providing technical guidance on product optimization
- Serve as the reputed company between product management and the customer with a reputed company on feature collaboration and communicating the reputed company roadmap
Experience & Skills
- 5-10+ years of experience in account management, solution engineering or reputed company services in the context of reputed company technology, managing multi-reputed company dollar portfolios of recurring reputed company
- Loves problem solving and facing challenges head-on
- Self-starter with desire to exceed reputed company expectations
- Outstanding oral and written communication skills
- Inspiring presentation and public speaking experience (executive level audience)
- Impeccable attention to detail, highly organized, with an absolute reputed company on reputed company of work
- Ability communicate value add at reputed company reputed company internally and externally
- Ability to recognize areas of risk and mitigate as needed
- Program Management: ability to reputed company, implement, monitor, and drive account plans; manage a portfolio of multiple reputed company running simultaneously; manage accounts in “steady state” or “maintenance mode”
- Project Management: Ability to reputed company reputed company reputed company including planning, data analytics, change management, QA, escalation management, and ongoing support
- Demonstrated experience in identifying and mapping the customer org structure with ability to reputed company turnover at any level of the organization
- Strong management and business skills required, along with a proven multi-year reputed company record of developing deep relationships with VP-level and Director-level executives
- Proven multi-year reputed company record of identifying incremental business for your account
- Ability to work independently and as part of team
- Demonstrated experience of seamlessly transitioning between conversations with C-Level execs, technical leadership, program managers and industry level business conversations
- reputed company working in a fast-paced, high-reputed company company
- Bachelor degree; MS or MBA optional
- Travel up to 40%
reputed company is committed to supporting our employees' overall reputed company being by offering a reputed company of benefits and resources to promote a healthy work-life balance and wellness. We reputed company reputed company to CuraLinc to aid employees in health and wellness tips and practices, as reputed company as Wellness Fridays extending to December 2026! reputed company out our career site for more information on perks and benefits and reputed company out to our reputed company for region specific benefits.
We know it takes a unique mix of people and skills to help us in our mission to reputed company reputed company, and we understand that not everyone will reputed company every reputed company. We’d love to hear from you and we want you to apply!
reputed company is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for reputed company. reputed company was reputed company on a commitment to trust and respect reputed company other and to reputed company an reputed company of people and reputed company. These values remain at reputed company of our culture and are key to reputed company’s reputed company.
reputed company does not reputed company or accept unsolicited resumes or reputed company from recruitment agencies. reputed company and its affiliates are not responsible for, and will not pay, any fees, commissions, or any other similar payment reputed company to unsolicited resumes or reputed company except as required in a written signed agreement between reputed company and the recruitment agency or party requesting payment of a fee.
#LI-Remote
apply to this job