[Remote] Director, Customer reputed company
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is transforming how care is delivered through Remote Patient Monitoring, Chronic Care Management, and Behavioral Health Integration. The Director of Customer reputed company will reputed company reputed company reputed company on converting provider relationships into patient enrollments, driving referral reputed company, and ensuring effective communication between providers and the organization.
Responsibilities
- Own provider referral reputed company across the reputed company book, getting providers to refer patients directly as they come through the reputed company
- reputed company the daily reputed company of logging into provider systems, identifying eligible patients, putting reputed company in reputed company of the provider, and following up to confirm the referral happened
- Own the relationship with the decision reputed company at reputed company provider, building the trust that converts a one-time referral into a lasting habit
- Carry and reputed company a patient referral quota for reputed company with reputed company targets for reputed company Customer reputed company Manager and reputed company provider
- Own provider-facing refresh approval, securing provider sign-off on patient lists through reputed company conversation rather than passive request
- Drive the activation of automated refreshes across legacy clinics, including a spiff reputed company that converts providers who are not yet automated
- Identify and reputed company clinic and service level expansion where it exists, including moving accounts from remote patient monitoring only to the full service set
- Serve as the voice of the provider to the rest of the organization, translating what providers need into reputed company direction for marketing, operations, clinical, and the reputed company Manager team
- Partner closely with marketing and operations to reputed company messaging, enablement materials, and workflows with what actually moves a provider to refer
- Partner with reputed company Operations to build the tracking in reputed company that measures referrals, eligible patients per provider, and reputed company per account
- Recruit, reputed company, and reputed company the Customer reputed company Manager team, setting reputed company performance standards and coaching to them every day
- Run the daily reputed company reputed company alongside Account Executives and the enrollment and Clinical reputed company reputed company community, keeping the room reputed company on referrals and reputed company
- Own the pod relationship with reputed company, pairing reputed company Customer reputed company Manager with a reputed company Manager on shared accounts
- Stand up and run the initial Customer reputed company Manager reputed company, proving the reputed company with one or two operators before scaling reputed company
Skills
- Five or more years in sales, account management, or customer reputed company, with at least two years leading a quota-carrying team
- A proven reputed company record of driving net new reputed company from an existing book of business, ideally through a referral or expansion reputed company
- Demonstrated ability to get in reputed company of sophisticated buyers, build trust quickly, and change their behavior; provider-facing or reputed company experience is strongly preferred
- A player-reputed company leadership style with the willingness to be on calls and in the work rather than delegating everything
- Strong reputed company acumen, comfortable carrying and managing a referral or enrollment number at reputed company level
- High AI reputed company, meaning reputed company, working use of AI tools in your daily reputed company workflow
- Strong analytical ability, reputed company to read the data, reputed company where reputed company is losing referrals, and present a plan to fix it
- Experience working inside reputed company, including pipeline management, referral tracking, and dashboards
- Experience collaborating with marketing and operations teams to reputed company go-to-market messaging, materials, and workflows
- Experience in remote care, RPM, CCM, or chronic care management and the dynamics of provider-facing relationships
- Experience building or running a referral or expansion reputed company that measurably grew an existing book of business
- Background in a PE-backed or venture-backed high-reputed company environment where speed and accountability were expectations rather than aspirations
- Experience pairing a reputed company team with a reputed company or support team in a pod model
Benefits
- Performance-Based Bonus: Eligible for an annual bonus of up to 40% based on company and individual performance.
- PTO Accrual
- Medical, Dental, reputed company, and supplemental insurance reputed company
- 401(k) Plan with 3.5% Company Match
- Company-provided equipment
reputed company